Job Title

You Belong Here.At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.FTE: 1.0, Shift: Day, Schedule: DayPosition SummaryThe Insurance Follow-Up Specialist contributes to the financial viability of the organization by assuring that accounts have been properly billed and reimbursed. Responsibilities include contacting the appropriate insurance company to secure and expedite payments through the follow-up and appeals resolution processes, and acting as a functional leader or reference source. This position requires discretion and good judgment in decision-making and representation of MultiCare. Work situations are varied and require extensive insurance billing, follow-up and appeal knowledge, and strong customer service skills. This position provides the link in communication between MultiCare and the patient, insurance companies/third party payers and the provider of service or departmental staff. The Insurance Follow-Up Specialist performs these functions at a complex level of implementation, analysis and resolution.RequirementsTwo years post high school education or AA degree preferredRelated health care or insurance industry experienceKnowledge of Federal and State billing requirements preferredMinimum two (2) years patient accounting experience preferredMay substitute bachelors degree in Finance or Business Administration for experienceOur ValuesAs a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.Why MultiCare?Belonging:We work to create a true sense of belonging for all our employeesMission-driven:We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serveMarket leadership:Washington state's largest community-based, locally governed health systemEmployee-centric:Named Forbes