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Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Relations Specialist, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls which involve resolving issues, determining customer needs, offering appropriate products and services, closing sales and maintaining accurate customer records. Responsibilities u2022 Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times u2022 Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service u2022 Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities u2022 Present a professional, confident and enthusiastic image to develop trusting relationships with all customers u2022 Effectively manage customer account data which includes setting up new accounts and maintaining related data Why join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including: + Medical, dental, and vision (eligibility after just 30 days of employment) + Paid time off that increases with tenure + A 401(k) with company match and immediate vesting + A new employee training program and many opportunities for continued learning and career development + Disability and life insurance + Employee recognition program + Generous tuition assistance program + Propane discounts For eligibility, the number of days provided under our PTO plan, and other information about benefits please visit: . Qualifications u2022 Minimum of 3 years of experience in a customer service role u2022 Minimum of a High School diploma or GED preferred u2022 Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports u2022 Ability to multi-task and prioritize assignments in a team environment Suburban Propane Partners, L.P. (