Job Title

Position Overview The Sales Manager, Venues is responsible for effectively guiding customers through event experiences, identifying solutions that meet their goals and objectives, resulting in a compelling event experience. Utilizes all available tools to ensure maximum event and revenue capture from assigned customer base. Cultivates and maintains relationships with key hotel personnel to enhance the overall business relationship with hotel. Supports Company initiatives, business strategies and Core Values. This position reports to a Sr. Sales Manager, Sales Director, or Director, Event Technology. Key Job Responsibilities _Revenue Generation_ u2022 Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilizing Encoreu2019s sales process and methodology. u2022 Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through venue booking system, or other sources as assigned. u2022 Effectively collaborate with vendors and other departments/divisions of the company to capture and service events. u2022 Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience. u2022 Understand event cost structure and incorporates this into solution designs according to established profitability guidelines. _Relationship Management_ u2022 Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments. u2022 Thoroughly research and understand customer history and previous experiences, in order to create more personalized customer experiences. u2022 Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges. u2022 Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times. u2022 Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers. _Sales Accountability_ u2022 Maintain a healthy pipeline at all times that ensures achievement of established revenue targets. u2022 Ensure all known opportunities are in CRM and completely accurate and updated at all times. u2022 See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely. u2022 Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented. u2022 Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events. Job Qualifications u2022 BS/BA or 1+ years of Encore or equivalent experience required u2022 1 year technology sales or hospitality experience preferred u2022 Prior sales experience in audiovisual is a plus u2022 Knowledge of hospitality industry and sales processes preferred u2022 Technical aptitude and computer proficiency required u2022 Strong written and verbal communication skills Competencies (by Core Values) _Deliver World Class Service_ u2022 Hospitality u2022 Ownership _Do The Right Thing_ u2022 Demonstrates Self-Awareness _Drive Results_ u2022 Ensures Accountability _See The Big Picture_ u2022 Decision Quality u2022 Manages Complexity _Value People_ u2022 Collaborates For more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link ( Physical Requirements Team members must meet the physical demands listed below to successfully perform essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. u2022 Sitting: 4-5 hours per day u2022 Standing: 2-3 hours per day u2022 Walking: 2-3 hours per day u2022 Stooping: 0-1 hour per day u2022 Crawling: 0-1 hour per day u2022 Kneeling: 0-1 hour per day u2022 Bending: 0-1 hour per day u2022 Reaching (above your head): 0-1 hour per day u2022 Climbing: 0-1 hour per day u2022 Grasping: 0-1 hour per day _Lifting Requirements_ u2022 0 - 15 lbs: Occasionally u2022 16 - 50 lbs: Occasionally u2022 51 - 100 lbs: Never u2022 Over 100 lbs: Never _Carrying Requirements_ u2022 0 - 15 lbs: Occasionally u2022 16 - 50 lbs: Occasionally u2022 51 - 100 lbs: Never u2022 Over 100 lbs: Never _Auditory/Visual Requirements_ u2022 Close Vision: Continuously u2022 Distance Vision: Continuously u2022 Color Vision: Continuously u2022 Peripheral Vision: Continuously u2022 Depth Perception: Continuously _Pushing/Pulling Requirements_ u2022 0 - 15 lbs: Occasionally u2022 16 - 50 lbs: Occasionally u2022 51 - 100 lbs: Occasionally u2022 Over 100 lbs: Never Note: The physical requirements marked with an asterisk () indicate activities performed without assistance. Team members must be able to meet the physical demands above in order to successfully perform the essential job functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment _Hotel_ Work is performed in a hotel/convention center environment with moderate exposure to outdoor temperatures and to dirt, sand and/or dust. The working conditions will vary between moderately quiet to noisy volumes. Team members will use high-end audio visual equipment and electrical components, and will be exposed to heights via lifts and ladders. Team members may be asked to work in multiple hotel locations. Working times will include irregular hours and on-call status including days, evenings, weekends and holidays. Team members must adhere to appearance guidelines as defined by Encore based on an individual hotel or a representation of hotels in that city or area. The above information on this description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. Salary Pay Range: $49,103.00 - $60,151.00 The compensation offered for this role is determined based on the qualifications outlined in the job posting for the specified location. Final compensation is based on a number of factors including location, travel, relevant work experience, or particular skills and expertise. In addition, some positions may be eligible for other compensation such as potential overtime, bonuses or incentives. Encore is committed to providing the best benefits options for our employees and families. Click here to view the benefits options for our employees worldwide. We pride ourselves on cultivating a welcoming culture where every individual is celebrated for their unique strengths and differences. Click here to view details on our commitment to inclusivity and belonging.All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or other legally protected status.