Job Title

You Belong Here.At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.FTE: _1.0, Shift: _Day, Schedule: _m-FPosition SummaryThe Patient Financial Navigator is an exciting opportunity at MultiCare to assist patients and families to access financial resources. In this role you will evaluate financial situations in accordance with regulatory compliance and maintain patient confidentiality and dignity. You will be able to apply your strong communications skills in this position.ResponsibilitiesYou will explain topics of insurance coverage, treatment costs, and financial assistance opportunities to the patient, relative, or patient's representativeYou will provide expertise and education in the areas of Medicaid eligibility, Social Security Disability and any available government programsYou will perform complete and accurate Patient registrations according to the organization's policy and procedures and federal/state regulatory requirements, acting as an ambassador to ensure a patient-friendly experienceYou will complete comprehensive bedside or telephone interviews with the patient, relative, or their representative to obtain pertinent demographic information, insurance data and/or third-party liability informationYou will complete regulatory or policy required forms, including payor requirements such as Medicare, L & I requirements and some commercial payors, and obtains all necessary signatures via mail or upon registrationYou will provide patient liability information to and collects the point of service cash from patients based on guidelines and/or systems provided by the department, including but not limited to: co-payments, deductibles, co-insurance, deposits, outstanding balancesRequirementsCompletion of a medical terminology course or proficiency preferredCertified as an Application Counselor (CAC) within 90-days of employmentMinimum three (3) years healthcare collection, financial counseling, insurance benefit verification and/or precertification, third party payor, Medicaid case work or billing experience requiredOur ValuesAs a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.Why MultiCare?Belonging:We work to create a true sense of belonging for all our employeesMission-driven:We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serveMarket leadership:Washington state's largest community-based, locally governed health systemEmployee-centric:Named Forbes