Job Title

The Transportation Manager will lead the execution of safe, effective, and efficient outbound transportation at the new Chick-fil-A Supply Distribution Center (DC) in Hutchins, TX. The Transportation Leader will have the opportunity to refine and improve outbound transportation procedures and service standards for the operation, helping drive continued innovation at an operation like no other in the food service industry. Most importantly, this person will lead in a way that supports Chick-fil-A’s vision and strategy while embodying the corporate purpose.This position requires a leader who can call upon a diverse range of skills and experiences to support overall operations. The role is highly interdependent with the other divisions of the distribution center and Chick-fil-A Supply Services, requiring the Transportation Leader to foster relationships with a wide range of people to execute their responsibilities. This calls for a dynamic leader who has a heart for service and compassion coupled with a mind for effectively supporting the management of the business. Furthermore, this role will be uniquely challenged with their participation in the stand up of a brand-new DC and the testing and refinement of a new facility implementation playbook to assist in the stand up of future facilities.About Chick-fil-A SupplyChick-fil-A Supply®, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A restaurants. Chick-fil-A Supply® ensures restaurants have the food and products they need through a seamless delivery experience that extends Chick-fil-A's culture of care. For more information, visitcfa-supply.com.As the transportation manager, you will lead a team of supervisors, drivers, and navigators to ensure the on-time, safe and affordable delivery of product to Restaurants. In addition to leading the training and development of supervisors, drivers, and navigators, you will instill a culture of safety, engagement and positivity that reflects Chick-fil-A Supply values and serves Restaurant Operators.Your other duties will include:Improving upon and executing outbound transportation procedures and service standardsAssessing the cost and performance of current and alternative outbound transportation procedures and service standardsLeading resource planning for outbound transportation staff and communicating to staffing leadLeading daily scheduling for outbound transportation and coordinating backhaulWorking with the safety leader to ensure compliance of outbound transportation with federal, state and local government regulations (e.g., driver logs, DOT regulations, etc.)Supporting regulatory and internal audits of operationsEvaluating operational results and communicating those results to DC leadershipCoordinating with service providersDefining and communicating outbound transportation equipment needs (e.g., tractors and trailers)Defining key performance indicators (KPIs) for outbound transportation and delivery serviceBalancing the needs of the Operator with the capabilities of the operationManaging the budget of outbound transportation at the DCSupporting Chick-fil-A vision and strategyDriving innovation in the distribution center operationUtilizing and managing TMS, Telematics & proprietary Delivery ApplicationsCompleting other activities as deemed valuable by management7+ years of experience inoutbound distribution operations, transportation, food distribution, and/or private fleet responsibilityStrong aptitude to think critically, solve problems, and drive improvements in a professional and respectful mannerDemonstrated functional knowledge and expertise in distribution, including outbound transportation procedures and regulations, routing, transportation equipment, performance metrics, and supplier managementWorking knowledge of innovations in supply chain and outbound transportation and equipmentKnowledge of and ability to ensure compliance with general safety standards, quality specifications, and governmental requirementsAbility to work a swing shift and be present to lead your team at night at least 50% of the timeExceptional organization, attention to detail, and communication skillsStrong ability to negotiate and resolve conflict by navigating confrontational situations to ensure all parties are treated with honor, dignity, and respectProficient in Microsoft Word, Excel, Outlook, and Access; experience with ERP, WMS, and TMS solutions10+ years of leadership experience in a distribution or manufacturing with outbound transportation, food distribution, and private fleet responsibilityExperience with private fleet operationsExperience in a start-up environmentDemonstrated success in operations and people leadership720%High School Diploma or GED