Job Title

Challenge Yourself and Impact the Future!Element Solutions Inc (NYSE:ESI) is a leading specialty chemicals company whose operating businesses formulate a broad range of solutions that enhance the performance of products people use every day. Developed in multi-step technological processes, our innovative solutions enable our customer manufacturing processes in several key segments, including electronic circuitry, communication infrastructure, automotive systems, industrial surface finishing, and offshore energy.Customers of our businesses use our innovation as a competitive advantage, relying on us to help them navigate in fast-paced, high-growth markets. For example, in-care technology, from infotainment to driver assistance, is accelerating the paste of new product development and automotive markets, and with a deep market expertise in electronics, we sit at the intersection of the fast-growing market, changing the competitive playing field for automotive manufacturers, with a long-standing presence.We strive to embody the five 'Elements of our Culture'- our '5C's'; Challenge, Commit, Collaborate, Choose, and Care. These core values are the foundation of our organization which our employees embrace in their interactions with customers, colleagues and other stakeholders, to drive financial performance and create a rewarding work environment.Who are we looking for?We are seeking an Assistant Manager IT Service Delivery is responsible for supporting and enhancing the current company IT infrastructure and communications. Responsible for the IT Infrastructure and IT Service management for the entire ESI U.S Sites, including deployment, support, and ongoing administration of servers, workstations, network infrastructure, communications, security, and system services. Interface directly with all ESI U.S leaders and departmental managers to define and articulate IT requirements for each functional area including systems integration, workflow processes and business solutions. This position has a significant impact in all areas of the business unit ensuring that mission critical production services and applications are provided in a timely and efficient manner.What will you be doing?Function as a liaison between IT and Business Stakeholders/UsersImplement technology upgrades and deliver infrastructure projects for the region.Maintain inventory of all IT assets, including services, hardware & applications for sites within responsibility.Provide local end-user support when remote support is not possibleDrive standardization and consolidation of infrastructure components within the respective region including leveraging cloud computing where possibleParticipate in evaluating, selecting, and implementation of infrastructure technology required to support critical business applications such as ERP and Hyperion in the Europe geographyDevise creative solutions to critical server and storage infrastructure as well as end-user computingFunction as an “internal consultant”, around areas of infrastructure expertiseResponsible for implementing and ensuring adherence to security policies, entitlement reviews, and user provisioning methodologies.Resolve technical and network communications issuesAssist and train users; work with users to ensure full adoption of IT-supported tools and processesCreate documentation (around processes, support steps and training)Who are You?Bachelor’s degree in related area (ex. Computer Science, Business, Engineering, Information Systems) or 7+ years of experience in Information Technology5+ years infrastructure work experience required; with a global company preferredFluent in English is requiredService Desk management and ITIL (Information Technology Infrastructure Library) experience - Incident Management, Problem Management, Request Fulfillment, and Change/Configuration Management.Strong technical expertise required. Experience with Active Directory, Virtualization (VMWare and Hyper-V), and Networking is required.ITIL Foundations CertifiedMicrosoft and CCNA CertifiedSQL Server, Microsoft Exchange & ActiveSync, Office 365 experience preferred.Windows PowerShell or equivalent scripting language.Experience with Audio/Visual (AV), VOIP, and Phone systems.IT Helpdesk and service delivery managementWe understand that not all candidates may meet the requirements listed above. If you believe you have the knowledge and experience necessary to excel in this role, we encourage you to apply.What competencies will you need?Strong written and verbal communication skillsTeam-oriented, communicative, and good at business presentationAbility to explain complex technical information clearly to business stakeholdersAnalytical and problem-solving skills, including the ability to present solutions/alternatives and influence the outcome of decisionsManage change effectively (Change Management)Self-starter with demonstrated initiative and hands-onStrong drive with the ability to make things happen. Comfortable in a dynamic environment.Project ManagementWe are Offering...As part of our team here, as well as receiving a competitive base salary, you will also participate in a generous performance related bonus plan. In addition, you will also receive a 401k plan with company matching, Life Insurance, and Medical Insurance as well as 9 holidays.The typical base salary range for this position is anticipated to be between $92,402 and $138,604 annually.Teamwork - At Element Solutions Inc, you will be part of a highly collaborative culture that promotes continuous improvement through cross-functional partnerships to achieve our mission. We do this through a strong and unified culture and transparent management which has empowered us to create high performing global teams that achieve superior solutions for our customers.Socially Responsible - We care about what you care about. We respect the individual differences that make up our unique expanding organization. We prioritize both sustainability and social impact in both our business operations and our local communities through our various ESI Cares initiatives and the ESI Foundation. There are many ways to get involved from employee network groups that support your interests and sense of belonging to paid volunteer days.Equal Opportunity EmployerAll qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category applicable under federal, state and local laws.