Job Title

G ENERAL SUMMARY: Under general supervision from the Vice President, Division Head or Physician-in Charge in Leadership Salary Grade M08/ PHY 500 or above, provides secretarial, clerical and administrative support services such as preparing correspondence in final form, receiving visitors, scheduling meetings, maintaining files, and conducting special projects as assigned. Duties require a thorough knowledge of supervisoru2019s areas of responsibility in order to gather data and prepare reports, answer correspondence, conduct projects, and so forth. May direct the work of lower-classified clerical employees, purchase standard supplies, and perform routine bookkeeping and billing functions. PRINCIPLE DUTIES AND RESPONSIBILITIES: u00b7 Performs a wide variety of typing duties, such as composing correspondence and preparing forms, tables, charts, records, statistical tables, schedules, and so forth, which are often confidential in nature. u00b7 May assign or check work of lower-classified secretarial or clerical employees. u00b7 Assists in preparing complex administrative reports, statements, rosters and so forth. Performs difficult data and/or information gathering. Computes complex calculations, and drafts and prepares special reports/analyses for review by supervisor. u00b7 Reviews and screens visitors and telephone calls, ascertains callersu2019 needs, and tactfully refers callers to appropriate personnel. Responds to inquiries concerning general administrative activities and operations, and refers complex and/or sensitive inquiries to appropriate person(s). u00b7 Regularly engages in a variety of contacts inside and outside the organization in order to obtain or relay information, arrange meetings, gather data, and so forth, often dealing with executives, medical staff, trustees, or influential outsiders. In absence of, or as directed by supervisor, may be required to relay confidential or sensitive information. u00b7 Receives and reads incoming correspondence, reports, memoranda and the like; screens items that can be routinely handled, prepares appropriate responses, and forwards remaining materials to supervisor or others along with necessary background information. u00b7 Arranges meetings, conference, schedules, interviews and appointments; completes travel arrangements and maintains supervisoru2019s business calendar. u00b7 Answers inquiries concerning activities and operations of subordinate departments by referring to and interpreting established departmental policies and procedures. u00b7 Establishes, maintains and revises record keeping and filing systems, and classifies, sorts and files correspondence, articles, records and other documents. u00b7 Attends meetings and takes, prepares and distributes minutes to appropriate personnel. u00b7 Performs specialized functions pertaining to departmental operations, including bulk purchasing or departmental supplies and materials, and requisitioning regular office supplies and/or other general office duties that may be assigned. EDUCATION/EXPERIENCE REQUIRED: u2022 Requires a High School Diploma or a G.E.D. equivalent. u2022 One year certificate from college or technical school with at least three (3) years of experience within an office setting; or five (5) or more years of related secretarial experience within an office setting required. u2022 Previous experience scheduling appointments/maintaining calendars required. u2022 Progressively more responsible related work experience necessary in order to gain in-depth understanding or organizational policies, procedures and operations, in order to assume a variety of high-level administrative details including arranging meetings and conferences without prior clearance, answering semi-complex correspondence, assembling highly confidential and sensitive information, answering questions of influential callers, and so forth. u2022 Interpersonal skills necessary in order to effectively communicate with external and internal callers and visitors, often dealing with sensitive/highly confidential matters. u2022 Analytical skills necessary in order to handle semi-complex administrative details such as preparing special non-recurring reports by combining confidential data from several sources, and scheduling and handling administrative/secretarial needs of supervisor. CERTIFICATIONS/LICENSURES REQUIRED: Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in the HFHSu2019 Customer Service Policy Must practice the customer skills as provided through on-going training and in-services. PHYSICAL DEMANDS/WORKING CONDITIONS: Normal office environment with minimal exposure to noise, dust, or extreme temperatures. Additional Information + Organization: Corporate Services + Department: HF CIN + Shift: Day Job + Union Code: Not Applicable Additional Details This posting represents the major duties, responsibilities, and authorities of this job, and is not intended to be a complete list of all tasks and functions. It should be understood, therefore, that incumbents may be asked to perform job-related duties beyond those explicitly described above. Overview Henry Ford Health partners with millions of people on their health journey, across Michigan and around the world. We offer a full continuum of services u2013 from primary and preventative care to complex and specialty care, health insurance, a full suite of home health offerings, virtual care, pharmacy, eye care and other health care retail. With former Ascension southeast Michigan and Flint region locations now part of our team, Henry Fordu2019s care is available in 13 hospitals and hundreds of ambulatory care locations. Based in Detroit, Henry Ford is one of the nationu2019s most respected academic medical centers and is leading the Future of Health: Detroit, a $3 billion investment anchored by a reimagined Henry Ford academic healthcare campus. Learn more at /careers . Benefits The health and overall well-being of our team members is our priority. Thatu2019s why we offer support in the various components of our teamu2019s well-being: physical, emotional, social, financial and spiritual. Our Total Rewards program includes competitive health plan options, with three consumer-driven health plans (CDHPs), a PPO plan and an HMO plan. Our team members enjoy a number of additional benefits, ranging from dental and eye care coverage to tuition assistance, family forming benefits, discounts to dozens of businesses and more. Employees classified as contingent status are not eligible for benefits. Equal Employment Opportunity/Affirmative Action Employer Equal Employment Opportunity / Affirmative Action Employer Henry Ford Health is committed to the hiring, advancement and fair treatment of all individuals without regard to race, color, creed, religion, age, sex, national origin, disability, veteran status, size, height, weight, marital status, family status, gender identity, sexual orientation, and genetic information, or any other protected status in accordance with applicable federal and state laws.