Job Title

Receptionist / Front Desk Administrator About the Role We are seeking a professional, detail-oriented Receptionist to join our team. This position serves as the first point of contact for our organization, ensuring exceptional customer service while efficiently managing administrative duties. Key Responsibilities Phone Management: Answer incoming calls promptly and professionally, direct calls to appropriate staff members, and take accurate messages Patient Check-In: Greet and register patients upon arrival, verify appointment details, and guide them through initial paperwork Records Management: Maintain organized patient files and records while ensuring confidentiality and compliance with privacy regulations Insurance Verification: Verify patient insurance coverage and benefits prior to appointments Filing: Organize and maintain physical and digital filing systems for efficient document retrieval Customer Service: Provide exceptional service to patients/clients, addressing inquiries and concerns with professionalism and empathy Qualifications High school diploma or equivalent required; associate degree preferred 1-2 years of receptionist or customer service experience Excellent verbal and written communication skills Proficiency with Microsoft Office and ability to learn specialized software programs Detail-oriented with strong organizational skills Ability to multitask in a fast-paced environment Experience with medical/dental office operations preferred Associate Benefits While working for Express, our associates can also become eligible for a variety of benefits*: Referral bonuses - $100 per employee referred after 80 hours worked. Medical plan Dental plan Vision/eyewear plan Prescription drug reimbursement Short-term disability Direct deposit Sick Pay 401(k) retirement savings plan Life insurance If you, or someone you know would be a good fit for this position, apply online or at our office:Express Employment Professionals can help you find the job that is a good fit for your needs and abilities! You'll never pay a fee for our services and support. Take the first step toward your success. Apply with Express today! Need more information about this job? Call or text us at 360-883-3600 right away!