Job Title

Stay inspired by joining the stunning _Conrad_ hotel located in the heart of urban _DC_ as a Club Level Ambassador This stylish and sophisticated Forbes 4-Star hotel has brought a new standard of luxury to DC with 360 rooms, 32,000 square feet of banquet space, and 5 food and beverage outlets _. This includes a signature restaurant, rooftop bar, lobby bar, club lounge, and in-room dining._ + Classification: Full-Time+ Shift: Various u2013 must have availability to work weekdays, weekends, and holidays.+ Pay Rate: The pay rate for this role is $29.50 per hour and is based on applicable and specialized experience and location. Want to learn more? Hotel Website (, Facebook, (Instagram What will I be doing? As a Sakura Club Level Ambassador, you would be responsible for greeting and registering guests, as well as providing prompt and genuine service. Responsibilities include, but are not limited to: + Register VIP and Sakura Club guests by inputting and retrieving information from a computer system, confirming pertinent information, providing folders containing room keys, delivering welcome amenities, and providing personalized and genuine service.+ Answer telephone calls and use computer to input and pass on messages. Retrieve mail, small packages, and other items as requested by the guest.+ Respond to inquiries with accurate information regarding hours of outlet operation, city events, directions to local attractions, car rentals, airline shuttle service, etc. Assist guests with the booking and confirmation of any reservations for restaurants, events, etc.+ Resolve guest concerns and challenges and implement resolutions by using discretion and judgment.+ Arrange and confirm recreation, business, and dining activities, both inside and outside of the hotel, on behalf of the guest. Promptly respond to guest special requests for various needs.+ Assist Club Level Attendants in a variety of variety of functions, including maintaining the overall appearance and services provided within the Club. What are we looking for? Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: + Hospitality - We're passionate about delivering exceptional guest experiences.+ Integrity - We do the right thing, all the time.+ Leadership - We're leaders in our industry and in our communities.+ Teamwork - We're team players in everything we do.+ Ownership - We're the owners of our actions and decisions.+ Now - We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality+ Productivity+ Dependability+ Customer Focus+ Adaptability What will it be like to work for Hilton? Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands ( Our vision u201cto fill the earth with the light and warmth of hospitalityu201d unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all The Benefits u2013 Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: + Access to pay when you need it through DailyPay+ Medical Insurance Coverage u2013 for you and your family+ Mental health resources including Employee Assistance Program+ Best-in-Class Paid Time Off (PTO)+ Go Hilton travel program: 100 nights of discounted travel+ Parental leave to support new parents+ Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications+ 401K plan and company match to help save for your retirement+ Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount+ Career growth and development+ Team Member Resource Groups+ Recognition and rewards programs _Available benefits may vary depending upon the classification and union status of the position._ _#LI-CS2_ Job: _Guest Services, Operations, and Front Office_ Title: _Club Level Ambassador - Conrad Washington DC_ Location: _null_ Requisition ID: _HOT0C6Q3_ EOE/AA/Disabled/Veterans