Job Title

Job Details Description What You'll Do: Here are some of the tasks you'll be responsible for daily: Audit and reconcile daily financial transactions, including guest folios, to ensure accuracy and reconcile discrepancies. Provide excellent customer service to late-night guests, handle check-ins and check-outs, and address guest inquiries. Manage front desk duties, including answering phones, scheduling wake-up calls, and handling guest requests. Prepare end-of-day reports, including financial summaries, occupancy rates, and other relevant data. Monitor property security, address any safety concerns, and ensure the safety of guests and their belongings. Communicate with other hotel departments, including housekeeping, maintenance, and sales, to ensure smooth operations. Maintain accurate financial records, including cash drawer balancing and processing guest payments. Assist guests with reservations, cancellations, and modifications. Follow established emergency procedures and protocols to ensure guest safety and property security. Minimum Requirements: Providing friendly and efficient service to guests is critical. Effective communication with guests and other hotel staff is essential. Being able to handle unexpected situations and guest issues is important. Accuracy in financial audits and recordkeeping is critical. Balancing cash drawers and reconciling financial transactions requires strong mathematical abilities. Using hotel management systems and other software is required. Previous experience in the hospitality industry (Preferred) Highschool diploma required When You’re Here: Be prepared to accommodate varying schedules including nights, weekends, and holidays This position will require standing and moving for 90% of the time sometimes in varying temperatures.