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Job Title


Customer Service Office Associate


Company : IST Management Services, Inc.


Location : New Orleans, LA


Created : 2026-01-05


Job Type : Full Time


Job Description

IST Management is a rapidly growing business process outsourcing (BPO) company specializing in providing solutions for the management of digital and physical information through Facilities Management. This is a full-time, direct-hire position. We pride ourselves on upward mobility for our employees and a commitment to excellence for our clients. Customer Service Office Associate is responsible for overseeing and executing all corporate services at the client's site, including: Scanning mail, hospitality, conference room set ups, mail, shipping & receiving, copy services, front desk reception coverage, light courier duties and periodic bank runs. Upkeep of the corporate office environment and common spaces (cleaning, organizing, stocking), and basic office services and administrative work as assigned. Ideal candidates are self-starters with great attention to detail.Compensation: USD $18/hr to USD $20/hrHours: Monday-Friday When needed during regular business hours between 7:30-5pmBenefits:Medical, Dental, Vision, STD, LTD, Life, 401k, and Paid Time Off, Bonus IncentivesScanning and assigning the mailMaintain the highest levls of customer care and demonstrate a friendly and copperative attitudeConsistenly adhere to business procedures guidelinesPantry and hospitality supportProvide back-up receptionistCopy services - demonstrating flexibility in satisfying customer demands in a high volume, production environmentHanding time-sensitive and/or confidential information and materialsTaking direction from supervisor or site managerParticipating in cross-trainingCourier delivery and pick up in a 5-block radius.Maintain all logs and reporting documentation with attention to detailAdhering to all safety proceduresHigh school diploma or GED equivalent - college degree is a plus and allows a fast track plan to managementScanning Exp a plusLegal Exp a plusMust have the ability to move items and be on your feet for long periods of time.Excellent verbal and written communication skillsHospitality, reception or conference room experience is a plusPrior mail or copy experience is a plusComputer savvyAbility to effectively work individually or in a team environmentCompetency in performing multiple functional tasksAbility to meet employer's attendance policyAccess to reliable transportation to and from job siteCapable of lifting up to 55 pounds with aidWillingness to be cross trainedIST provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please inform National Director of Talent Acquisition, Sydney Ayers, by following this link for direct contact information.