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Job Title


Domestic Service Representative


Company : Expeditors


Location : Reno, NV


Created : 2026-01-12


Job Type : Full Time


Job Description

u201cWeu2019re not in the shipping business; weu2019re in the information businessu201d -Peter Rose, Expeditors Founder We take care of our employees, and they take care of our customers Become a member of a global community The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our Mission We recruit, train, and retain the very best logistics and technical experts the world over.u00a0We love to promote from withinu00a0- more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us Scope of Position:u00a0Maintains a heightened level of service to our customers through efficient timely execution of daily operations and data integrity while exhibiting Expeditorsu2019 culture.u00a0 KEY RESPONSIBILITIES: + Ensure accurate and timely client billing, including dispute resolution + Understand customer expectation to ensure all the elements of the SOP and KPIu2019s are met + Ensure compliance to company policies and external regulations + Complete cross training in order to support team coverageu00a0 + Professionally represent Expeditors to our customers, service providers, and government agencies EXPECTATIONS: + Continually identify areas to improve efficiency + Embrace and adopt technology to optimize their ability to complete their work + Achieve standard of 52 hours training per year, including all mandatory trainings + Drive and develop customer relationship in order to exceed their expectations + Have a sense of urgency, be willing to help by offering solutions + Ensure smooth and timely shipment process flow + Ensure accurate and timely data entry into our operational system based on defined metrics + Track and trace shipments + Provide proactive and clear communication to internal and external customers Local Applicants Only u00a0 Qualifications: + 1-3 years accounts payable and general accounting experience + Proficiency in Microsoft products including Word and Excel + Strong Excel skills, including report preparation, VLOOKUP, Pivot Table, and more + Excellent verbal and communication skills + Detail oriented, well-organized self-starter with strong time management skills + Ability to multi-task and work independently or with a team in a fast-paced and high-volume environment with emphasis on accuracy and timeliness + Open to change and willing to learn new skills + Sound understanding of accounting-related principles and relevant software + Fully proficient with various software applications (mainframe systems)u00a0 + 10-key by touchu00a0 + Functions efficiently in a high stress environmentu00a0 + Willing to work overtimeu00a0 + An intimate understanding of Export Complianceu00a0u00a0 + Certifications including Certified Export Clearance Specialist, Dangerous Goods u2013 Ground and Air, IATA/FIATA, Export Compliance Specialist, Customs Broker, Sales Certification, Transition and Implementationu00a0 Expeditors offers excellent benefits + Paid Vacation, Holiday, Sick Time + Health Plan: Medical, Prescription Drug, Dental and Vision + Life and Long Term Disability Insurance + 401(k) Retirement Savings Plan (US only) + Employee Stock Purchase Plan + Training and Personnel Development Program + Expected compensation $18.00 tou00a0$22.00 per hour.u00a0 u00a0 All your information will be kept confidential according to EEO guidelines.