Job Title

WE OFFER EXCELLENT BENEFITS:- FREE Employee Medical Insurance- FREE Employee Dental Insurance- FREE Employee Vision Insurance- Sick leave (8 hours of paid sick leave per month)- Vacation (Minimum of 2 weeks paid vacation)- Discounted health memberships- Retirement (Employer contribution - 3% contribution and an additional 3% employer match)- FREE Long-Term Disability Insurance- FREE Life Insurance- 13u00a0Paid Holidaysu00a0Mission of Catholic CharitiesFeed the hungry, heal the hurting, welcome the stranger.CCEW is an equal opportunity employer. All employees and potential employees will be recruited, selected, trained, promoted, compensated and, if necessary, disciplined or terminated without regard to sex, gender, race, ethnicity, national origin, citizenship, immigration status, religious affiliation, marital status, military veteran status, age, pregnancy, sexual orientation, gender expression or identity, disability, genetic information, or any other basis protected by lawJob SummaryThis position is responsible for assisting with the management and operation of the House of Charity services.u00a0Job Duties/ResponsibilitiesTo perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties/responsibilities listed below.u00a0 Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties/responsibilities of this job.u00a0Ensures that the rules are being observed and that it is a safe environment for patrons, staff and volunteers. Maintain safety and security by monitoring all general access areas. Respond to and resolve resident complaints.Responsible for training new OAs on the different responsibilities of swing and overnight shift.Oversees the Respite Program on designated days or evenings. This includes arranging transportation, acting as liaison between Respite and outside agencies, assigning beds and completing related paperwork.Oversees required operations tasks during shift, including overseeing community volunteers as needed and attending the front desk, giving out mail, checking in gear, accepting donations, and answering telephones.Responsible for process review and process improvement to ensure the best quality of care for patrons.Acts as a liaison with the Catholic Charities Security Team to maintain best practices of safety and security at HOC. Tracks and ensures a standard level of safety training for all Operations Assistants is maintained.Through regular interactions with clients, makes appropriate referrals to relevant social services. Assists case management staff in the coordination of services to residents.Through regular interactions with clients, makes appropriate referrals to relevant social services. Assists case management staff in the coordination of services to residents.Responsible for ensuring shelter data is up to date, accurate and complete monthly. Responsible for sending data verification to funders as necessary.Performs periodic walks throughout the facility to detect hazards. Manage all building operations in the absence of other staff as tervene in crises, respond to emergencies, and initiate action as required, including contact with emergency response systems. Debrief Operations Assistants on their crisis response to ensure safe practices were followed.Participate