Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in todays most important industries. Our growth is driven by delivering real results for our clients. It is also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it is no wonder we are consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you are as passionate about your future as we are, join our team.KPMG is currently seeking an Administrative Concierge to join our Administrative & Office Experience organization.Responsibilities:Collaborate with the Office Experience team to support in-office needs, including reception, escorting visitors, meeting setup and support, arranging catering, mail, coordination of technology and facilities support, and other general office support for partners, managing directors, clients, and other professional staff activitiesProvide transactional administrative support within the Administrative Services business model, including arranging travel, drafting firm letters, client invoices and other documents and complete additional administrative tasks as assignedManage intake process for day-to-day requests to include technology, hospitality, client, office and building maintenance issues; escalate as necessaryCollaborate with internal and external teams and vendors to provide support for scanning, copying and mail/shipping during peak timesCommunicate with KPMG professionals and external clients in a friendly and professional manner, working with a diverse range of individuals at all levels in the organizationTroubleshoot common issues, provide appropriate solutions and alternatives, and escalate concerns as appropriate; follow standard practices and procedures for all activitiesAct with integrity, professionalism, and personal responsibility to uphold KPMG's respectful and courteous work environmentQualifications:Minimum two years of recent administrative experience or customer service/hospitality industry experience; AV technology experience a plusCompleted coursework from an accredited college/university preferred; minimum of a high school diploma or GED is requiredProficiency in Microsoft Office Suite applications; excellent Web-based research skills and ability to learn firm-wide applications including GenAIAnalytical skills and ability to proactively troubleshoot problems, ask critical questions for clarification, collect data to aid in developing/providing solutions; must also understand when to escalate matters with the ability to work independently and effectively as a team member; must be motivated, innovative and have a proactive approach while working under minimal supervisionStrong verbal/written communication, problem solving and organizational skills to support an environment driven by customer service and teamwork; capability to build productive relationships with peers; leverage strengths, expertise and diverse perspectives to maintain a high-performing team; capacity to manage competing priorities and/or deadlines with service excellence with strong attention to detail; time management, prioritization and project coordination skills required for fast-paced professional services environmentRequired to be in the office full-time Monday through FridayApplicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future; KPMG LLP will not sponsor applicants for U.S. work visa status for this opportunity (no sponsorship is available for H-1B, L-1, TN, O-1, E-3, H-1B1, F-1, J-1, OPT, CPT or any other employment-based visa)KPMG LLP and its affiliates and subsidiaries (
Job Title
Administrative Concierge