Description We are looking for a detail-oriented Bilingual in Spanish Customer Service Representative to join our team in Mount Laurel, New Jersey. This is a long-term contract position, offering an opportunity to grow within the organization while delivering exceptional service to our clients. The role involves handling customer inquiries related to their account and ensuring accurate data entry in a fast-paced environment. Responsibilities: u2022 Respond to incoming calls from customers, addressing inquiries u2022 Assist customers with updating personal information, such as addresses and names, in their accounts. u2022 Provide accurate information and direct customers to appropriate departments or personnel for further assistance. u2022 Maintain precise and timely data entry to ensure customer records are up to date. u2022 Deliver exceptional customer service while adhering to company policies and procedures. u2022 Log all customer interactions and follow up as necessary to ensure resolution. u2022 Collaborate with team members and supervisors to enhance service delivery and resolve issues efficiently. u2022 Stay punctual and ready to start work promptly at scheduled hours. u2022 Adapt to a dynamic work environment while meeting high standards of conduct Requirements u2022 Proven experience in customer service or a related field. u2022 Strong bilingual communication skills, both verbal and written. u2022 Familiarity with data entry processes and attention to detail. u2022 Ability to work onsite in Mount Laurel, New Jersey. u2022 Punctuality and reliability in adhering to work schedules. u2022 Proficiency in using computer systems and navigating online tools. u2022 Willingness to learn and adapt to company processes and systems. TalentMatchu00ae Robert Half is the worldu2019s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. u00a9 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking u201cApply Now,u201d youu2019re agreeing to Robert Halfu2019s Terms of Use ( and Privacy Notice (.
Job Title
Bilingual in Spanish Customer Service Representative