Job Title

Position Summary: The General Manager will have overall responsibility for a single large strategic customer with multiple locations or several customers encompassing a broad geographic area. Primary objective is to ensure each location is operating efficiently based on Penske's contractual commitments while ensuring strong business relationships and confidence are established and maintained. Build account stability and customer satisfaction by focusing operations managers on continuous improvement opportunities. Pursue vertical growth opportunities through both local customer interaction and Customer Experience Team process. Major Responsibilities: People: u2022 Provides opportunities for associates to work on meaningful projects to increase knowledge sharing and development u2022 Interview and hire salaried associates up to Region Manager level u2022 Develop, mentor and promote strong performers at all levels of operations u2022 Exemplify the Penske culture and commitment to integrity and code of ethics Operations: u2022 Develop tactical and strategic plans to build talent pipeline through associate development u2022 Meet profit and growth objectives u2022 Drive consistent operational performance across all locations with a focus on safety, service and cost u2022 Ensure all operations are optimally staffed and organized to maximize performance and service delivery Finance: u2022 Manages P&L & revenue growth for multiple regions or territories u2022 Identifies synergies among all of the locations to drive productivity and to implement best practice u2022 Works with the Operations Managers to develop and implement business plans to improve financial performance year over year u2022 Negotiates with customers for rate increases, scope changes, etc Safety: u2022 Instill in the operations leadership team and associates that safe performance is a critical element required to achieve success and is a recognized indicator of individual and team effectiveness u2022 Actively participate in the development and effective execution of location strategies and performance goals u2022 Ensure compliance with all applicable regulatory agencies and company policies and procedures Growth / Customer Experience: u2022 Understand the competitive landscape of the customer's business across the globe and align resources to develop a solution u2022 Work with Customer Experience Team to develop and maintain the strategic growth plan for the customer u2022 Establish and maintain relationships with key decision makers at multiple levels within the customer's organization Fleet/Assets: u2022 Develop a balanced fleet/asset approach that promotes utilization, safety, service and driver success u2022 Maintain visibility to units on order and units terming to ensure equipment is properly situated in a timely manner u2022 Other projects and tasks as assigned by the Vice President Qualifications: u2022 8 - 10 years related logistics experience required u2022 5 - 8 years managerial experience, including multi-site P&L responsibility required u2022 High school diploma or equivalent required u2022 Bachelor's degree strongly preferred. Degree will be required for advancement. u2022 Customer Relationship management, including demonstrated sales success with existing business required u2022 Project Management, including operations start-up and/or closedown experience preferred u2022 Engineering and IT awareness, including supply chain modeling, use of routing, Transportation Management and Warehouse Management applications preferred u2022 Multiple Supply Chain Service Line experience (Transportation, Warehouse, Lead Logistics Provider, etc) preferred u2022 Multi-level presentation & communication skills (internally and externally) required u2022 Strong Financial Experience and Problem Solving / Process Improvement skills required u2022 Regular, predictable, full attendance is an essential function of the job u2022 Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required. Physical Requirements: - The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - The associate will be required to: read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines. - While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and/or move up to 25lbs/12kg. - Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus. Penske is an Equal Opportunity Employer. About Penske Logistics Penske Logistics engineers state-of-the-art transportation, warehousing and freight management solutions that deliver powerful business results for market-leading companies. With operations in North America, South America, Europe and Asia, Penske and its associates help businesses move forward by increasing visibility and driving down supply-chain costs. Visit Penske Logistics to learn more. Job Category: Logistics/Supply Chain Job Family: Operations Address: 12950 Eckles Rd Ste 200 Primary Location: US-MI-Livonia Employer: Penske Logistics LLC Req ID: 2600681