Job Title

DescriptionProvidence caregivers are not simply valued - they're invaluable. Join our team at Enterprise Information Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we Providence know that to inspire and retain the best people, we must empower them.Network Engineers are the behindthescenes superheroes who partner early and often with developers, testers, and program managers to design, operate, and elevate the largescale, missioncritical services that power IS, nonIS, and clinical caregivers every day. With technical chops that rival their engineering counterparts, they translate business, technical, and caregiver needs into resilient, compliant, highperforming service architectures that deliver availability, quality, cost, and experience. They craft and champion standards, engineer service delivery systems endtoend, and lead the charge in diagnosing and permanently solving disruptions with calm, creative precision. From driving innovation through telemetry, automation, lifecycle planning, and cost modeling, to steering disaster recovery drills and ensuring 24x7 uptime, they keep the enterprise humming. Network Engineers are master problemsolvers, datadriven decision makers, financial stewards, and thought leaders-mentoring teammates, advancing IS best practices, and pushing the organization toward smarter, faster, more reliable solutions. With an eye for continuous improvement and a passion for results, they don't just keep networks running-they make them extraordinary.Required Qualifications:Bachelor's Degree - Computer Engineering, Computer Science, Mathematics, Engineering -OR- a combination of equivalent education and work experience8 or more years of related experienceStrong experience in automation, specifically related to deployment, recovery, or other manual processesScripting experience with one of PowerShell, Perl, Ansible, VB Script, Python, SQLStrong experience with n-tier solutionsStrong experience with resilience modeling (failure mode analysis) and ability to simulate service outages for point solutions (automated) and platforms (manually)Strong experience influencing engineering team members in translating customer and technical requirements into service architecture to meet Quality of Service ExpectationsStrong experience leading and representing the Service in backlog discussions and standups to establish appropriate prioritization of Live Site requirementsStrong experience leveraging data and metrics to drive behavior, process, and priority decisionsStrong experience using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problemsStrong experience in advanced problem solving using systematic procedures and investigating problems utilizing root cause analysisPreferred Qualifications:Master's Degree - Computer Engineering, Computer Science, Mathematics, Engineering -OR- a combination of equivalent education and work experienceExperience in a Healthcare environment8 or more years of experience with Cisco collaboration technologies and network technologiesCCIE-Collaboration / Voice certification with DevOps and Microsoft Azure DevOps (ADO) knowledgeOracle SBC design and administration expertiseExperience with Cisco ISR as a Voice GatewayCisco CUBE proficiencyLevel 3 CUCM Administration experienceBulk Administration experienceStrong knowledge of Cisco FLEX licensing modelsExperience with automation and network device programmingPython scripting skillsAdvanced proficiency in ExcelSIP Trunking experience (ISP, Legacy PBX, Avaya, Third-Party)PSTN connectivity knowledgeQuality of Service experti