Job Title

Description We are looking for a dedicated Collections Specialist to join our team in New York, New York. As part of this role, you will manage both commercial and consumer accounts while ensuring timely and accurate credit collections. This position offers an opportunity to utilize your expertise in collection processes and billing management to support the financial success of our organization. Responsibilities: u2022 Handle commercial and consumer account collections to recover outstanding balances. u2022 Monitor and manage credit accounts, ensuring payments are received within the specified timelines. u2022 Maintain accurate and organized records of collection activities and account statuses. u2022 Communicate effectively with clients to resolve billing disputes and negotiate payment arrangements. u2022 Collaborate with internal teams to ensure proper documentation and compliance with company policies. u2022 Provide regular updates and reports on collection progress and account receivables. u2022 Utilize established collection processes to optimize recovery efforts and minimize overdue accounts. u2022 Address inquiries and concerns from clients related to billing and payment issues. u2022 Review and analyze account histories to determine appropriate collection strategies. Requirements u2022 Proven experience in commercial and consumer collections. u2022 Strong knowledge of credit and billing collection processes. u2022 Excellent communication and negotiation skills. u2022 Ability to work independently and manage multiple accounts simultaneously. u2022 Proficiency in maintaining detailed and accurate financial records. u2022 Familiarity with relevant regulations and compliance standards. u2022 Strong analytical skills to assess account histories and payment trends. u2022 Experience in using collection management software is preferred. Robert Half is the worldu2019s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. u00a9 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking u201cApply Now,u201d youu2019re agreeing to Robert Halfu2019s Terms of Use ( and Privacy Notice (.