We are in search of a Field Service Technician to join our growing team. This role is responsible for maintaining equipment repairs at the Brady Service Repair Center or on site at customer's locations and troubleshot and repair equipment upon customer request. In addition, this position performs scheduled planned maintenance service as well as service calls, schedules service repairs to ensure proper and timely repairs are completed, coordinate with dispatch daily, and maintains accurate paperwork on repairs preformed.Responsibilities Include: Must have working knowledge of troubleshooting, diagnosing and repairing floor care equipment, auto scrubbers, vacuums and electrical systems Picks-up and delivers equipment or repairs on-site Provides customer training on the use and maintenance of service equipment Follows all applicable safety guidelines, government regulations, company's safety manuals and/or stated safety policies Follows-up on all customer requests and questions to ensure appropriate response is made and customer is satisfied Maintains a service van and its inventory Process paperwork upon completion of each repair preformed. Maintain a professional appearance and attitude Treats all customers, both internal and external, with respect and courtesy Delivers excellent customer service to internal and external customers Other duties as assignedThe Ideal Candidate Will Have: High School diploma or equivalent, technical school desired 1-2 years' experience in similar environment Mechanical and electrical aptitude required. Strong written and verbal communication skills Strong customer care skillsPhysical Requirements: While performing the duties of this job, the employee is regularly required to lift and carry up to 50lbs. Frequently kneel, stand, and bend.Driving: Driving on a regular basis on behalf of the company is an essential function of this role. A valid driver's license is pensation & Benefits:The pay range for this role is $24-$30.00 per hour. This range represents what the company reasonably expects to pay an associate for this role based on current market data, internal equity, and other business factors. The actual compensation offered may vary depending on factors such as relevant experience, qualifications, geographic location, and other considerations. In addition to base pay, BradyPLUS offers a comprehensive benefits package to support the health and well-being of our associates and their families. Benefit offerings include medical, dental, vision, life and disability insurance, flexible spending accounts, Employee Assistance Programs (EAP), 401(k) Retirement and more.About BradyPLUS:BradyPLUS is a leading national distributor of solutions for JanSan, Foodservice and Industrial Packaging. We deliver the right SUPPLIES + SUPPORT to ensure businesses are more successful every day. We offer premium brands, expert advice, and exceptional customer experience. Our 6,000 associates across 180+ locations have a passion for delivering innovative solutions for the business challenges of today and tomorrow. Together, we serve thousands of customers nationwide in end markets including education, government, healthcare, hospitality, restaurants, building services, food packaging & processing, and grocery. We strive to be the best employer we can. We value people, we embrace change, and we reach higher. Join us and see what the BUZZ is about To learn more visit us at [1] is an Equal Opportunity Employer. This means that all qualified applicants will receive consideration for employment without regard to race, marital status or civil unionTo view the full job description,click here
Job Title
Service Technician