Job Title

Dignity Health’s Pacific Central Coast Health Centers (PHC) is a non-profit Community clinic organization comprised of more than 40 health centers located primarily from Ventura to Templeton, spanning the coast. Our experienced physicians and advanced practice providers offer a wide range of primary and specialty care services. PHC is a part of Dignity Health Central Coast’s award-winning network of outstanding hospitals, imaging centers, laboratories, and post-acute services.One Community. One Mission. One CaliforniaAs an Education Professional, you will be a vital contributor to the planning, coordination, and delivery of essential healthcare-related educational and training programs.Every day, you will actively assist in scheduling and conducting diverse healthcare training programs. You will also provide direct coordination and/or instruction in various educational initiatives, ensuring effective learning experiences for all participants.To be successful in this role, you will combine strong organizational and presentation skills with a deep understanding of healthcare education, a passion for teaching, and the ability to effectively engage and train diverse groups of healthcare professionals and staff.Training of StaffDeveloping and coordinating educational training programs, including systematic and standardized materials.Providing in-services and workshops on current systems, procedures, and new employee training.Training staff on regulatory and billing issues.Acting as a resource for system input and consistency.CompliancePerforming audit functions, monitoring quality assurance, and preparing QA reports.Tracking errors and denials and identifying quality improvement opportunities.Ensuring the Information System for staff is used accurately and system capabilities are maximized.Acting as a primary resource for consistency and standardization in data collection.Administrative FunctionsProviding effective administration for assigned service lines and departments.Working with management to identify compliance issues, implement changes, and standardize fixes.Serving as a resource for employees and providers regarding Patient Registration, billing, and other compliance concerns.Selection Criteria:Requires an individual with demonstrated leadership skills and the ability to initiate change in a positive manner. This position will not manage staff.Proficiency with PC based applications, Google Workspace and database management programs.Healthcare experience with knowledge of practice management and billing (3+ years of experience preferred of lead front office or operations supervisor).English proficiency both verbal and written required.Must have a high school diploma or GED.