Additional Information Job Number 26012919 Job Category Rooms & Guest Services Operations Location The Opus Westchester Autograph Collection, 3 Renaissance Sq, White Plains, New York, United States, 10601VIEW ON MAP (Opus Westchester Autograph Collection, 3 Renaissance Sq, White Plains, New York, United States, 10601) Schedule Full Time Located Remotely? N Position Type Non-Management Expiration Date: 03/21/2026 Additional Information: This hotel is owned and operated by an independent franchisee, Crescent Hotels & Resorts. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotelu2019s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc. We are seeking an experienced and service-driven Front Desk Supervisor to lead daily front desk operations and deliver an elevated guest experience. This role oversees front desk associates, supports check-in and check-out processes, resolves guest concerns, and ensures service standards are consistently met. The ideal candidate has strong leadership skills, a hands-on approach, and a background in upscale or luxury hospitality. Prior supervisory experience is preferred. Flexible availability, including evenings, weekends, and holidays, is required. Minimum of 1u20132 years of front desk or guest services experience in an upscale or luxury hotel environment Previous supervisory or lead experience preferred Strong leadership and communication skills with a guest-focused mindset Ability to resolve guest concerns calmly, professionally, and with discretion Excellent attention to detail and ability to multitask in a fast-paced environment Proficiency with hotel property management systems and basic computer skills Professional appearance and demeanor at all times Flexible availability, including evenings, weekends, and holidays Highly competitive wages An exceptional benefit plan for eligible associates & your family members RSP/401K matching program for eligible associates, Discounts with our Crescent managed properties in North America for you & your family members Marriott Hotel Discount Tuition Assistance Benefit Discount at Spa and Red Horse Restaurant. 25.50-26.00 The hourly pay range for this position is $25.50 to $26.00. _This company is an equal opportunity employer._ frnch1 The Autograph Collection is a growing collection of four and five-star independent hotels, each offering unique and memorable experiences. Each hotel is thoughtfully chosen for its quality, originality, bold character, and ability to offer todayu2019s traveler a range of unique experiences suited to their individual sense of style and adventure. All Autograph Collection hotels look to attract The Individualist, the brand's target consumer. The Individualist is someone who uses travel as an opportunity to add to their personal narrative u2013 in essence they are hand selecting our hotels whether for personal or corporate travel because it is much more than simply a place to rest. In joining Autograph Collection, you join a portfolio of brands with Marriott International. Be where you can do your best work,u200b begin your purpose, belong to an amazing globalu200b team, and become the best version of you.
Job Title
Front Desk Supervisor