Job Title

Overview To lead and manage the work for the implementation and support of infrastructure platforms for delivering applications. To manage scalable, reliable, and reusable platforms, tools, and environments for application development, deployment, and operations. The Manager II provides leadership to leaders and/or experienced professionals and is accountable for the performance and results of multiple related teams. Implements strategies by establishing operational objectives, policies and plans that effect immediate operations and may have department or organizational impact. Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship. Responsibilities + Leads IT infrastructure & systems administration (internal or outsourcing staff) including installation, configuration, administration, support and maintenance of IT software and hardware systems, IT data/voice network systems, and internal databases. + Ensure the uptime, performance, and resource availability of the computers and other IT systems; matching the organization's resources with the demand placed on them; monitoring organization's wide area and/or local area network performance; identifying and resolving network problems; upgrading network hardware, software and telecommunications equipment; IT data center facility operations; and ensuring the quality, accuracy and security of databases. + Manages multiple related units or teams, sets priorities, allocates resources and executes business plans. + Makes recommendations for solutions or improvements to business processes that can be accomplished through new technology or alternative uses of existing technology. + Focus is on operational activities within a specified area with some contribution to short-term strategy. + Applies in-depth understanding of the business dynamics of own division and integrates within the department + Executes functional business plans and contributes to the development of functional strategy. + Analyze metrics and KPIs to evaluate team performance and identify areas for improvement. + Manage: + Infrastructure that supports application development (e.g., CI/CD pipelines). + Frameworks, libraries, and tools to provide standardize development and operations. + Cloud services, container orchestration, and virtualization. + Optimize platform reliability, scalability, and automation. + Enable developers to focus on building applications by abstracting complexities. + Governance and Architecture for Pega Platform and Pega Robotics Qualifications + Bacheloru2019s Degree in Computer Science, Information Technology, or the equivalent combination of education, training or experience. + Desired - Master's Degree in Computer Science, Information Technology, or the equivalent combination of education, training or experience. + 7 - 10 years relative work experience + 3 - 5 years of management experience; or equivalent experience as the subject matter lead or expert in area of expertise + Broad expertise or unique knowledge in designing and developing software platforms. + Strong technical expertise in cloud architectures, CI/CD processes, and platform security. + Requires a comprehensive understanding of internal and industry standards and principles. + Ability to influence others internally and externally, including leaders, vendors and regulators. Desired Qualifications + One or more Pega System certifications + One or many PMP, Agile or DevOps Certification + Advanced knowledge of NFCU operations, processes and procedures Hours: Monday - Friday, 8:00AM - 4:30PM Locations: 820 Follin Lane, Vienna, Virginia 22180 5550 Heritage Oaks Drive, Pensacola, FL 32526 About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion. u2022 Fortune 100 Best Companies to Work For 2025 u2022 Yello and WayUp Top 100 Internship Programs u2022 Computerworldu00ae Best Places to Work in IT u2022 Newsweek Most Loved Workplaces u2022 2025 PEOPLEu00ae Companies That Care u2022 Newsweek Most Trustworthy Companies in America u2022 Military Times 2025 Best for Vets Employers u2022 Best Companies for Latinos to Work for 2025 u2022 Forbesu00ae 2025 America's Best Large Employers u2022 Forbesu00ae 2025 America's Best Employers for New Grads u2022 Forbesu00ae 2025 America's Best Employers for Tech Workers u2022 2025 RippleMatch Campus Forward Award Winner for Overall Excellence u2022 Top Military Spouse Employers 2025 u2022 2025 Handshake Early Talent Award From Fortune. u00a92025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law. Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status. Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring teamu2019s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page ( of the Navy Federal Career Site. Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process. Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act. REQNUMBER: 28420