"Everything rises and falls on leadership" -John Maxwell“Leaders are the heart of our restaurant. They help create the culture and make decisions that directly influence every metric that matters in the business.” -Jason Riddle Owner/Operator of Chick-fil-A Southpark MallA restaurant leader must be able to balance both results and relationships, having the ability to not only complete daily checklists but also develop strong relationships with fellow employees. Leaders must have a high capacity, being able to hold multiple responsibilities in tension. Strong decision making is crucial for success in this position as leaders make decisions that directly impact every important metric in the business.Pay Range:$17 - $18.50Position Type:Full-time and Part-time Our Benefits Include:A fun work environment where you can positively influence othersFlexible scheduling (and closed on Sundays)Learning first-hand from an experienced Operator and Restaurant LeadersIntentional growth and development to help you reach your professional goalsScholarship opportunitiesCompetitive payTeam Leader Responsibilities:Participating operationally in day-to-day activities in high-volume, fast-paced RestaurantOffer immediate and respectful response to Guest's needsAssist in training of new hires, set the tone for a shift, and act as a role model for our teamBe a friendly, encouraging team playerOpen and/or close, lead shifts, key holderCount drawers and finalize dayExcellent communication skills, both written and spokenQualifications and Requirements:SmileCreate and Maintain Eye ContactSpeak EnthusiasticallyMake Emotional Connections with GuestsReliable transportationAbility to work in a fast-paced environmentStrong people skills with a desire to serve Team MembersStrong commitment to superior customer serviceAbility to manage Team Member behavioral and performance issuesAbility to work in a team environment with shared ownership and responsibilityPrior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.We’re more than just a chicken restaurant, we are a company that puts people first in all we do. We care for each other and our guests. Specifically, we strive to be Emporia's most caring company.Working at a Chick-fil-A? restaurant is more than a job - it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Job Title
Front of House Shift Leader