Job Title

In 1950, Bill Rosenberg opened the first Dunkin' shop in Quincy, Massachusetts. Dunkin' licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods.We are a locally owned and operated Dunkin' franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today!You are applying for work with a franchisee of Dunkin', not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.Full Job DescriptionImmediate Hire!!! The Hena Group, we are one of the fastest growing Dunkin’ franchise organizations in the Chicagoland and Louisville Markets. We have immediate openings for General Managers in both markets.Here is what you have fun with!!!Strive to keep our amazing team running on Dunkin, Keep our guests running on Dunkin.Here is a snapshot of what the position entails: Manage a guest focused, guest driven restaurantDevelop Asst Managers and Team Leads, with all whom exceed guest expectations, grow sales and maximize profit by rigorously selecting, diligently training and thoughtfully coaching and mentoring staff.Implement incentives to improve speed of service and product qualityEnsure your respected store is adequately staffed with quality Team Members and Shift SupervisorsImplement and devise a Local Store Marketing Plan (Getting out into the Community)Develop and implement initiatives to drive sales growthMaintain management depth and knowledge by regularly planning for continued success, actively recruiting and critically selecting internal and external management candidates.Maintain All Food Safety Standards and implement Food Safety InitiativesFamiliarity with Excel, Word, Quick Books requiredLead day-to-day operations of their respected storesEarly morning availability is a must!!Be home for the afternoon, evening and night.Your heart and passion shines through with: Enthusiasm and a passion to exceed and drive the business Taking ownership in delivering consistently superior guest service Provide 1/1 Role model leadership, training and development for your team Exemplify the highest of integrity, work ethic and team-orientation Report to the Director of Operations Strive to create and achieve to continue the best operating reputation in and around the Chicagoland and Louisville Market And most important.. Be willing to have fun and smile!! We offer a very attractive total compensation plan including base salary, bonus and comprehensive benefits packageIf you like high standards and aspire to be a part of a dynamic growth organization with a career track, please apply immediately.. In return for your loyalty and determination to succeed we will offer you an exciting career within our growing network.Flexible and can move around to other locations as neededWhat we offer:Flexible SchedulesGrowth and upward mobilityVery Competitive Pay (Compensation Depends on Experience)Requirements:Early morning availability is a must!!Be home for the afternoon, evening and night.2+ years of restaurant management, team building, and operational experienceExcellent written/ verbal communication skillsHigh School Diploma or equivalentFood Handler’s CertificateOpen availability, including early mornings, nights, weekends and holidaysStrong work ethicThe Hena Group, is proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.Arrives on time * Great with guests * Can foresee problems before they occur * A leader and role model for the employees * Previous managerial experience strongly preferred * Previous fast food/quick service restaurant experience required * Top-notch customer service skills * Strong verbal and written communication skills * Excellent leadership skills * Must submit to a background check