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Job Title


Customer Service Specialist (Front Desk) Multiple Locations KC Metro Area


Company : AdventHealth


Location : Leawood, KS


Created : 2026-02-06


Job Type : Full Time


Job Description

Our promise to you: Joining AdventHealth is about being part of something bigger. Itu2019s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. All the benefits and perks you need for you and your family: + Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance + Paid Time Off from Day One + 403-B Retirement Plan + 4 Weeks 100% Paid Parental Leave + Career Development + Whole Person Well-being Resources + Mental Health Resources and Support + Pet Benefits Schedule: Full time Shift: Day (United States of America) Address: 9100 W 74TH ST City: SHAWNEE MISSION State: Kansas Postal Code: 66204 Job Description: Collaborates with leadership to provide accurate and timely completion of projects. Schedules patient appointments and collects payments. Maintains confidentiality of medical records and other sensitive information. Adheres to the Corporate Compliance plan and all applicable local, state, and federal regulations. Organizes and maintains the department filing system efficiently. Processes and distributes incoming, outgoing, and interoffice mail (including faxes). Performs daily reconciliation of payments and adjustments. Demonstrates knowledge and maintenance of office equipment, including phone systems, photocopiers, computers, fax machines, and calculators. Other duties as assigned. Answers and routes phone calls using good judgment, ensuring messages are relayed timely and accurately. Locations: Shawnee Mission, KS (Multiple Medical Disciplinary available) Lenexa City Center, KS Prairie Star (Prairie Star Parkway) State Line Road (10205 State Line Road, KCKS) Overland Park, KS Leawood, KS Schedule: Full-Time Shift: Days Mon-Fri Knowledge, Skills, and Abilities: u2022 Demonstrated customer service skills [Required] u2022 Ability to communicate effectively over the phone and in person [Required] u2022 General clerical skills [Required] Education: u2022 Associate [Preferred] u2022 High School Grad or Equiv [Required] Field of Study: u2022 or Graduate of a Technical School Work Experience: u2022 1+ of experience [Required] u2022 1+ of position-related experience [Preferred] u2022 1+ work experience [Required] Additional Information: u2022 N/A Licenses and Certifications: u2022 N/A Physical Requirements: _(Please click the link below to view work requirements)_ Physical Requirements - Pay Range: $15.63 - $23.45 _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._ Category: Patient Experience Organization: AdventHealth Shawnee Mission Schedule: Full time Shift: Day Req ID: 150913697#additional