Job Title

Cadent ignites seamless connections between brands, publishers & consumers. Our predictive AI orchestrates outcomes on any platform customers are on, across any media they consume & at any stage of the journey. To learn more, please visit Cadent.com.We are currently looking for a Programmatic Operations Manager to support programmatic monetization on our SSP and deliver top performance for our advertisers. This role will take part in all aspects of pre and post-sale of programmatic activity. This includes aggregating premium supply and data sets, setting up PMPs/private marketplace deals, optimizing performance, troubleshooting any issues, identifying upsell opportunities and conducting post-campaign performance wrap reports.About You:You are analytical and enjoy problem solvingYou love working cross functionally to support clients and achieve their objectivesYour goal is to grow within a cutting-edge programmatic technology platformYou enjoy the AdTech industry and have a comprehensive understanding of the AdTech landscapeWhat you will do:Work across teams to lead onboarding, activation, optimization and support of key clients within the Cadent SSP’s marketplaceProvide high level of customer service with effective communication, timely responses to requests, and proactive resolutions to potential issuesMonitor day-to-day activity and revenue trends across your book of business on a macro and micro levelEnsure maximum revenue potential is being delivered for all key accounts through account planning, optimization, troubleshooting, as well as identifying new upsell opportunitiesPrepare and present internal and client facing decks, reports and QBRsMaintain an in-depth understanding of our products as well as the greater digital advertising ecosystem2+ years of experience in programmatic client support roleFamiliarity with oRTB protocolStrong attention to detail, critical thinking and problem-solving skillsRelevant experience in leveraging large data sets to drive informed business decisionsExcellent verbal and written communication skills, with the ability to communicate the big picture and drill down to supporting detailsExcellent organizational skills and detailed orientedAbility to manage multiple projects and deadlines based on strategic valueAbility to collaborate within a dynamic and fast-paced team environmentAdvanced Microsoft Excel skills (pivot tables, vlookups, conditional logic) as well as Microsoft PowerPointExtra Credit if you have experience with (though we will train if you don’t)Salesforce - Internal CRMMS planner- Project managementJIRA - Process management tool for communication with Product and TechKibana - Search and data visualization platformGrafana - Data visualization and observability platformLooker/Superset/Tableau - Data visualizations and dashboardsEligibility:Must be legally authorized to work in the United States without employer sponsorship now or in the future.So, if the leading edge of media technology is the place you want to be, please contact us today and let’s start the conversation!Health & WellbeingInclusive health, dental, and vision plans built to support diverse lifestylesEnhanced support for reproductive health, family planning, and new parentsEmployer contribution to HSAVoluntary Benefits: Pet Insurance, LegalEase Legal Assistance, Critical Illness, Hospital Indemnity, and Accident coveragesGenerous and inclusive paid parental leaveMental health support and Employee Assistance Program (EAP)Free access to the Calm AppMonthly Wellness reimbursementSpecial discounts through LifeMart and Plum BenefitsFlexible Time Off (FTO) policy and company breaks11 observed Federal holidaysSummer Fridays between Memorial Day and Labor DayInclusion & BelongingEmployee Resource Groups that foster connection and communityDEI programming and initiativesCompany-sponsored events to bring employees togetherOffices across the U.S., including Manhattan, Philadelphia, and San JoseFinancial & Security401(k) participation with discretionary employer matchLife, Short-term, and Long-term Disability coverageCell phone and WiFi stipendPre-tax commuter benefitsAccess to certified financial coaches and planning toolsValuesPassionate. We are inspired partners.Purposeful. We create with intention.Curious. We discover what’s possible.The salary range for this role takes into account a wide range of factors considered in making compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications as well as other business and organizational needs.Cadent is an Equal Opportunity Employer and is committed to supporting all it’s employees when it comes to Inclusion & Diversity. Cadent’s policy is to provide equal opportunity for applicants & employees without regard to race, color, religion, creed, gender, gender identity or expression, sexual identity or orientation, age, national origin or ancestry, citizenship, disability or medical condition (including pregnancy, childbirth, or related medical condition), sexual and reproductive health decisions, genetic information, marital status (including domestic partnerships and civil unions), pregnancy, culture ancestry, familial or caregiver status, military status, veteran status, socioeconomic status, unemployment status, status as a victim of domestic violence or any other basis prohibited by law. and will not discriminate against the basis of disability. This commitment is honored when it comes to decisions on hiring, recruiting, training, promotions, compensations, benefits, transfers and terminations.Cadent is seeking to actively engage with our employees from a wide variety of cultures and to connect with our clients differently. Our workforce has generational diversity that supports greater innovation when we maximize representation of all diversity. Our active employee resource groups promote engagement across all groups of individuals that are represented within the company and externally.USD $90,000.00 - USD $120,000.00 /Yr.