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Job Title


Senior Infrastructure Support Analyst


Company : Scotiabank


Location : Dallas, TX


Created : 2026-04-04


Job Type : Full Time


Job Description

Senior Infrastructure Support Analyst Requisition ID: 250160 Salary Range: - _Please note that the Salary Range shown is a guideline only. Salary offered may vary based on factors, including, but not limited to, the successful candidateu2019s relevant knowledge, skills, and experience._ Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Global Banking and Markets Global Banking and Markets (GBM) is a leading Canadian Capital Markets and Investment Banking business with a growing platform in the US and Latin America, operating globally for over 100 years. Scotiabanku2019s strong U.S. presence provides our clients an important bridge to this key global market for trade and investment flows across the Americas and the world. Global Banking & Markets provides a full range of investment banking, credit and risk management products and services relevant to the financing and strategic development needs of our clients. Our products include debt and equity financing, mergers & acquisitions, corporate banking, institutional equity sales, trading and research, fixed income products, derivatives, energy, foreign exchange and precious & metals. We also cross-sell the full range of wholesale products and services offered by the Scotiabank Group. Be part of an innovative, Global Capital Markets and Investment Banking business with a unique geographic footprint that puts capital to work for our clients across industries We work together to drive ambition for every future Purpose Scotiabanku2019s Global Technology Enterprise Platform (GTEP) u2013 Global Network Engineering (GNE) mandate is to focus on delivering a voice and data network that is highly available, resilient, and enables Scotiabank businesses to operate globally without barriers, under the banner of u201cOne Network, One Bank.u201d This includes the delivery of solutions that are cost effective, meet business needs, can scale seamlessly, and are secure. As the Campus and Branch arm for the Bank, there is a primary focus on providing end to end connectivity and solutioning for our Global Bank technology across all regions and business partners servicing data centre, campus and remote branches. Where the focus will be on the US Operations. What You'll Do You will play a critical part in the deployment, and operation of Scotiabanku2019s US network services as it pertains to Voice & Network, Security and WAN technologies. You will work with technical and business subject matter experts on various projects with focus on security and network segmentations in which your role will be both remote and in office working environment. Through the various projects and day to day operations will ultimately meet the requirements of the business in deploying a new infrastructure, technology and security compliance items. This will be inline with Bank and divisional standards, best practices, roadmaps and sustained support structures while meeting business goals and considering technology trends. You will serve as the primary technical lead for US networking services with responsibility for engineering, supporting and continuously improving WIFI, LAN, WAN, Voice Telephony and Network Segmentation across all US offices and their connectivity back to global Data Centres. This role is central to advancing the Banku2019s tactical and strategic segmentation programs, especially WAN, VPN and IoT segmentation workstreams documented in the US segmentation initiatives. You will work closely with Canadian and global teams to ensure a secure, resilient, and scalable network foundation in line with GTEP standards and audit/regulatory requirements reflected in US segmentation activities Key Responsibilities: u2022 Design, implement, and optimize enterprises WiFi and campus network solutions . u2022 Engineer and support robust LAN architectures, VLAN design, switch deployments and local office integrations. u2022 Lead WAN connectivity engineering between US sites and Data Centres, including routing, failover, QoS, and bandwidth optimization u2022 Implement and support WAN ACL approaches used for US Geo-segmentation (e.g. country based access restrictions and whitelist/blacklist models) u2022 Lead deployment of US segmentation strategy WAN, VPN, IoT, including ACL planning, testing, and rollout. u2022 Own segmentation configuration for WiFi/LAN networks in US locations, including VLAN restructuring and switch-port ACL deployment u2022 Support audit-driven segmentation initiatives, working with Security Architecture and audit teams to meet control requirements u2022 Maintain documentation and ensure alignment with enterprise-wide segmentation frameworks u2022 Design and maintain reliable, secure, low-latency connectivity between US offices and Global Data Centers. u2022 Troubleshoot cross-border routing issues, latencies anomalies, and end to end services paths. u2022 Collaborating with Data Center Build teams u2022 Provide senior-level support for complex network incidents u2022 Escalation point for LAN/WAN/WIFI outages, segmentation-related disruptions and ACL changes impacts u2022 Participate in rotational on-call after-hours deployments as required for production cutovers and US Rollouts windows. What You'll Bring u2022 Demonstrate excellent communication (verbal/written/presentation) skills to be able to work well with technical peers & business stakeholders at different levels with the organization. u2022 Possess excellent interpersonal skills to be able to collaborate and work closely with external vendors. u2022 At least 5+ years of hands-on technical working experience in supporting, deploying and interconnecting various data network technologies at an enterprise scale, like LAN/WAN, SDWAN, Wi-Fi & WAN optimization. u2022 Hands-on technical working experience with various networking operations systems, such as Cisco, Aruba, Silverpeak, Juniper Screen OS, and FortiOS. u2022 Demonstrate technical working knowledge of IP enabled voice network technologies, VOIP network design and VOIP integration. u2022 Demonstrate technical working knowledge of DNS/DHCP/IPAM, access list and other IP services. u2022 Possess the ability to analyze complex situations and problems and do the necessary research using multiple sources of information to arrive at innovative solutions. u2022 Work as part of a team, as well as work independently or with minimal direction. u2022 Possess good time management and organizational skills to effectively manage high scale project. u2022 Post-secondary education in computer science, computer engineering or related field required. u2022 Cisco (CCNA/CCNP/CCIE), firewall (Juniper/Fortigate), and Security certifications are preferred. u2022 Ensure Network Security Controls are maintained and enforced across all networking environments. u2022 Maintain Network Segmentation standards to ensure proper isolation and security between environments. #Dallas Location(s): United States : Texas : Dallas Scotiabank is a leading bank in the Americas. Guided by our purpose: