Job Title

Location: Minot AFB, North Dakota Schedule: Full-time, Monday-Friday, 0730-1630 (up to 40 hours/week) Position Summary Provides front desk customer service and administrative support for the Military & Family Readiness Center, with primary responsibility for Transition Assistance Program (TAP) data entry, records management, and customer intake in support of Air Force personnel and families. Key Responsibilities Greet visitors and answer telephone inquiries; refer customers to appropriate M&FRC staff Perform TAP data entry and maintain individual customer records using AFFIRST and related systems Prepare, edit, and proofread correspondence, reports, and administrative documents Maintain office files, records, and calendars in accordance with Air Force records management requirements Process incoming and outgoing correspondence, mail, and electronic communications Maintain appointment schedules and customer intake documentation (e.g., Statements of Understanding) Requisition office supplies and assist with time and attendance documentation Serve as primary records custodian for M&FRC Required Qualifications Proficiency with Microsoft Word, Excel, Access, and Outlook Strong written and verbal communication skills with attention to detail Ability to provide professional customer service using tact and courtesy Knowledge of administrative and clerical procedures; familiarity with Air Force terminology preferred Ability to obtain base access and pass required background checks Powered by JazzHR