Express Employment Professionals is seeking a reliable and detail-oriented Dispatcher to support daily operations for a bus transportation system. This role plays a critical part in ensuring safe, efficient, and on-time transportation services. Key Responsibilities: Coordinate and dispatch bus drivers according to scheduled routes and service needs Monitor routes, vehicle locations, and service status in real time Communicate clearly with drivers regarding route changes, delays, or emergencies Respond to service disruptions and adjust schedules as needed Maintain accurate dispatch logs, reports, and records Provide customer service support by answering calls and addressing rider inquiries Work closely with management to support daily operational needs Qualifications: High school diploma or GED required Previous dispatch, transportation, logistics, or customer service experience preferred Strong communication and multitasking skills Ability to remain calm and professional in fast-paced or high-pressure situations Proficient with computers and scheduling or dispatch software Strong attention to detail and organizational skills Ability to work assigned shifts, which may include early mornings, evenings, weekends, or holidays What’s Offered: Full-time opportunity Competitive pay based on experience Stable work environment with an essential community service provider How to Apply: Apply today through Express Employment Professionals or call 304-381-4466 to speak with a recruiter.
Job Title
Dispatcher/CSR