Description We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Shawano, Wisconsin. This role involves assisting customers with inquiries, processing applications, and ensuring a smooth and efficient experience for all stakeholders. The ideal candidate thrives in a customer-focused environment and demonstrates strong communication and computer skills. Responsibilities: u2022 Respond to inbound customer inquiries promptly and professionally, ensuring satisfaction. u2022 Process applications accurately and efficiently, following established procedures. u2022 Maintain detailed records of customer interactions and transactions using provided systems. u2022 Handle both inbound and outbound calls to address questions and resolve concerns. u2022 Collaborate with team members to improve service delivery and streamline processes. u2022 Provide support for order entry tasks, ensuring data integrity and accuracy. u2022 Identify and escalate issues requiring additional attention or resolution. u2022 Deliver exceptional service while adhering to organizational policies and standards. Requirements u2022 Previous experience in customer service, call center, or administrative roles. u2022 Strong computer skills, including proficiency with data entry and relevant software. u2022 Excellent verbal and written communication abilities. u2022 Ability to handle inbound and outbound calls with attention to detail. u2022 High attention to detail and accuracy in processing information. u2022 Comfortable working in a fast-paced, customer-focused environment. u2022 Experience in non-profit organizations is a plus. u2022 Demonstrated ability to work both independently and collaboratively within a team. If you are interested, give Kara a call at 920-666-6382 TalentMatchu00ae Robert Half is the worldu2019s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. u00a9 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking u201cApply Now,u201d youu2019re agreeing to Robert Halfu2019s Terms of Use ( and Privacy Notice (.
Job Title
Customer Service Representative