Job Title

Summary This position is located in the Audiology Section of Physical Medicine and Rehabilitation Service (PM&R) at the VA Laughlin Outreach Clinic. The Health Technician Audiology (HTA) position combines indirect patient care activities with technical support functions for the staff audiologists. These support functions are comprised of both clinical and administrative duties for the Audiology Service at the VA Laughlin Outreach Clinic. Responsibilities Assignments associated with this position include but are not limited to Completing visual auditory checks of hearing aids and hearing assistive technology; repairing and returning hearing aids to the factor. Restoring hearing aid or hearing assistive technology settings after repair or replacement; and ordering, registering, certifying, issuing and tracking prosthetic devices. Assists in setting up and delivering face to face telehealth visits by preparing the equipment for patient evaluation and other audiology procedures. The health technician Provides clinical procedures consistent with the documented and co-signed plan of care which may include non-diagnostic otoscopy, cerumen management, foreign body removal and ear mold impressions and without interpretation, immittance screening and hearing screening. Educates patients, family and staff on topics including but not limited to hearing aid and hearing assistive technology care, maintenance, use and operation, hearing conservation and realistic expectations for hearing aid use. Completes documentation for each episode of care and codes procedures as appropriate in the patient record in preparation for co-signature by the audiologist. Answering and screening calls from patients regarding audiology needs Assisting the audiologist with patient assessment and treatment; assisting with walk-in appointments processing incoming devices from patients with concerns related to their hearing aids or hearing assistive technology; and preparing and charging (if required) hearing aids and assistive devices for delivery. Must adhere to the audiology clinic policy and standard operating procedures for infection control and cleaning, sterilization, and disposition of reusable medical equipment (RME). Maintains a comprehensive supply and equipment tracking system to include monitoring stock of RME and consumable items; ensuring proper inventory levels to complete the daily tasks. Prioritizing the acquisition of all supplies and equipment with regard to date of expiration. Maintaining proper levels of mailing/shipping supplies. Preparing mailing and shipping requests for items including but not limited to hearing aid and hearing assistive Work Schedule: Monday thru Friday 7:30 am - 4:00pm Telework: Not Available Virtual: This is not a virtual position. Functional Statement #: 00146F, 00147F, 00148F Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job. To be considered for this position, you must complete all required steps in the process. In addition to the application and questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the