This job was posted by : For more information,please see: ARE HIRINGWe are seeking a customer-focused individual to join our team as anEarly Stage Loan Counselor You will play a crucial role in providingexceptional customer service and assistance to borrowers who are pastdue on their home loan payments, helping them achieve financial capacityand continued This Role, You Will:- Engage with borrowers through phone calls, providing personalized support and guidance to prevent mortgage delinquency- Negotiate payment arrangements and follow up on returned payments to keep borrowers on track- Stay up-to-date on industry regulations, including FDCPA, RESPA, and FCRA- Identify borrowers for home retention programs and schedule property inspections to assess condition- Resolve delinquency through collection efforts and borrower assistance programs- Other job duties as assignedAt our organization, we are dedicated to improving lives andstrengthening Idaho communities. We believe that housing opportunities,self-sufficiency, and economic development are the pillars of progress.Join us and be part of a professional and mission-driven organizationthat makes a meaningful impact on the lives of Idahoans.
Job Title
Early-Stage Mortgage Collections Representative