Job Title

Our promise to you: Joining AdventHealth is about being part of something bigger. Itu2019s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better. Schedule: PRN Shift: Day (United States of America) Address: 2500 HARBOR BLVD City: PORT CHARLOTTE State: Florida Postal Code: 33952 Job Description: Answers telephones and intercom professionally, taking and relaying messages accurately and promptly. Assembles complete medical records for each patient. Provides printed verification of physician consults, including time, date, and personal information. Acts as a communication liaison for patients, families, and the interdisciplinary healthcare team. Greets visitors and answers telephones with a positive attitude while maintaining security and confidentiality for patients. Clarifies unclear orders with the RN/LPN. Ensures accurate patient location within the computer and promptly removes patients upon discharge. Monitors PALS list and notifies the primary nurse of new orders and pending results every 30 minutes. Serves as a resource for medical and nursing staff regarding the order entry process and may initiate Quality Measure Consoles as needed. Maintains a neat and tidy work area. Other duties as assigned. Conducts customer service rounds, responding to patient requests within the scope of practice, such as providing ice, blankets, pillows, and adjusting room temperature. Initiates work orders and manages unit equipment, including allocation, distribution, and reconciliation. Assists with new patient room setup and orientation, and helps licensed staff with minor transport needs. Knowledge, Skills, and Abilities: u2022 Computer proficiency required, with strong proficiency in Microsoft Office software (Outlook, Word, Excel) and basic computer knowledge. u2022 Medical terminology knowledge preferred, familiarity with medical terminology and computerized order entry required. u2022 Excellent interpersonal, communication (both verbal and written in English), and customer service skills required; additional languages preferred. u2022 Effective organizational, problem-solving skills, and the ability to follow directions and take instruction required. u2022 Ability to communicate effectively to all served, including face-to-face and through various communication devices. u2022 Demonstrates accurate typing skills and the ability to multitask, meet deadlines, and work well in high volume/stressful environments. u2022 Proficient knowledge of general office and communication equipment, including safe and efficient use of telephones, copier/fax machines, and computers. u2022 Discretion and the ability to maintain confidentiality required. u2022 Flexibility and the ability to prioritize tasks effectively required. u2022 Demonstrates recognition of emergency codes, infection control, life safety, fire plan, age-specific considerations, and implements measures to meet these needs. u2022 Understands the electronic medical record and proficiently uses it for retrieval of patient information under confidentiality guidelines. u2022 Experience working in a hospital or medical center setting preferred. Education: u2022 High School Grad or Equiv [Required] u2022 Technical/Vocational School [Preferred] Work Experience: u2022 1+ year clerical or hospital experience preferably in a clinic or hospital setting [Preferred] Physical Requirements: _(Please click the link below to view work requirements)_ Physical Requirements - Pay Range: $15.69 - $25.10 _This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._ Category: Clinical Business Operations Organization: AdventHealth Port Charlotte Schedule: Per diem Shift: Day Req ID: 151056157