Job Title

Receptionist - Meineke Auto Repair (Boilingbrook, IL) **Location:** Boilingbrook, Illinois **Reports To:** Store Manager Position Overview We are seeking a highly organized and customer-focused Receptionist/Administrative Assistant to support daily operations at our Meineke Auto Repair shop in Mundelein. The ideal candidate will combine strong communication skills with practical problem-solving ability, ensuring excellent customer experiences while assisting the store team with administrative and operational tasks. This role requires initiative, professionalism, and a willingness to step in wherever needed to help the shop succeed. Key Responsibilities Customer Communication • Keep multiple customers updated on the status of their vehicle repairs. • Handle incoming phone calls and in-person inquiries with professionalism. • Respond to customer complaints with empathy, patience, and solutions-focused communication. Operational Support • Assist in managing daily shop operations as directed by the Store Manager. • Receive, log, and organize incoming parts deliveries. • Process returns of unused parts and maintain proper records. • Order shop supplies and ensure adequate inventory levels for smooth operations. Team & Store Success • Support the shop team by coordinating administrative tasks and reducing bottlenecks. • Step in to help with other duties as needed to ensure store goals are met. • Maintain a professional, positive presence that represents the Meineke brand. Qualifications • Previous administrative, customer service, or office support experience (automotive industry experience a plus). • Strong communication and interpersonal skills; ability to remain friendly and professional in high-pressure situations. • Highly organized, with the ability to manage multiple tasks and priorities. • Basic computer skills (MS Office, point-of-sale systems, or similar). • Reliability, punctuality, and a proactive “do what needs to be done” attitude. Compensation & Benefits • Annual salary: $50,000 to $55,000 depending on experience. • Competitive hourly wage based on experience. • Opportunity for advancement within a growing automotive repair business. • Employee discounts on auto repair services. • Supportive team environment. Compensation: $45, - $55, per year As a leader in the automotive aftermarket, Meineke is constantly looking for driven and talented individuals to join our team. In over 700 shops spanning coast-to-coast, we look for those who share our passion for high quality repair work to help get our customers back on the road. A career with Meineke means putting your knowledge and hard-earned skills to work in a locally-owned shop. Whether you’re looking for a position as a Shop Manager, Technician, or Service Advisor, Meineke provides opportunities for real-world experience in your local area.