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Strategic Growth Manager? Location: Bloomingdale, IL? Schedule: Monday-Friday | 8-hour shift? Compensation: $70,000 base + 10% Merit-Based Bonus? Position Type: Full-TimeWhy Join Big Bolt LLC?Established in 1977 and headquartered in Bloomingdale, IL, Big Bolt LLC is an ISO 9001-certified specialty fastener manufacturer. Big Bolt focuses on producing non-standard, custom fastener solutions that customers won’t find off the shelf—delivered with market-leading turnaround times.At Big Bolt, quality, precision, and customer service drive everything we do. Join a collaborative, growth-oriented sales team where strong performance is recognized and career advancement is encouraged.What We Offer:✅ Health, Dental, Vision & Life Insurance✅ Disability Insurance & Health Savings Account (HSA)✅ 401(k) with Company Matching✅ Paid Time Off✅ Merit-Based Bonus Program✅ Career Growth Opportunities within the Sales TeamYour Role asStrategic Growth Manager:Under the direction of the VP of Sales, the Strategic Growth Manager role supports new and low-spend customers to improve the customer experience while increasing revenue. Sales Operations Specialist (Inside Sales) serves as a key point of contact for customers, manages quotes and orders, and ensures accurate sales documentation within Big Bolt’s ERP system.This position represents a mid-point career progression opportunity on the Sales Team, offering long-term advancement for strong performers who consistently demonstrate sales, communication, and organizational skills.Key Responsibilities:? Sales & Order ManagementEnter sales quotes and orders into NetSuite ERPPrepare, update, and maintain sales quotes, including identification of routing steps when requiredManage quotes, orders, and communications through customer portalsFollow up with customers on open sales quotes? Customer & Internal CommunicationMaintain regular contact with customers to support engagement and satisfactionCommunicate with Sales Engineers as neededCoordinate across Sales, Quality Control, Purchasing, and Shipping on open quotes and orders? Problem Resolution & Process SupportResolve order issues by reviewing sales data and work order historyAssist with resolving material-related issues, including:Material shortagesInventory discrepanciesOperational errorsMaterial receipt discrepancies (multiple heats or partial deliveries)Execute RMAs and monitor returned material to support rework ordersReview customer credit requests and submit to AccountingRecommend and assist with implementation of sales process improvements? Other Duties as AssignedWhat You Need to Succeed:✔ Key Competencies:Strong written and verbal communication skillsHigh attention to detail with strong organizational skillsAbility to prioritize multiple tasks in a fast-paced environmentCustomer-focused mindset with a passion for service excellenceStrong collaboration skills across cross-functional teams✔ Qualifications:Associate’s Degree (Business Administration or related field preferred)5+ years of sales experienceProficiency with Microsoft Office (Outlook, Word, Excel)Experience using ERP and CRM systemsPrior fastener industry experience is a plus, but not required—eagerness to learn is essential? Apply Today!Take the next step in your sales career with Big Bolt LLC, where precision manufacturing meets customer-focused solutions and long-term growth opportunities.Starting from USD $71,000.00/Yr.