Job Title

We are interviewing Front Desk Admins for our Part -Time outpatient position in Cookeville, TN.Position: Front Desk AdministratorSetting: Outpatient physical therapy private practiceLocation: Cookeville, TNAvailability: Part-timeWe invite you to join a cohesive, highly reputable team with a mission to care for our patients, each other, and the community.Delivering clinical excellence for over 30 years.Putnam Physical Therapy is aphysical therapist-owned private practice providingexceptional physical therapy services to the Upper Cumberland region since 1985.Putnam Physical Therapy has an extraordinary employees’ retention rate and average years of service.We work together.We have a strong, collaborative team of therapy professionals committed to working with each other.If you are searching for a fantastic team to join and develop your clinical skills with, we would love to support you on your journey. Clinicians should work in an environment where they feel valued, heard, and equipped to grow in their careers.Our patients are what drives us.We treat each patient as we would want ourselves and our families to be treated. We are committed to providing the most personalized and skilled physical therapy service possible in a warm and friendly environment.The Front Desk Admin will work primarily in the role of customer service by greeting and checking in/out patients in a friendly manner, collecting co-pays, verifying insurance coverage, and scheduling and confirming patient's appointments. The Front Desk Admin will process new therapy referrals, coordinate the start of care with the therapy staff and contracted agency, and ensure timely starts of care for new patients. The Front Desk Admin will also be responsible for helping to maintain productivity of the staff through proper distribution of visits according to established staffing ratios with support staff and will serve as a liaison with other non-therapy agency staff members and administrators. Benefits for Full-Time Employees include:401K with 50% employer match up to 6% per checkPaid holidaysPaid time offEmployee assistance program (including mental health services)Skills:Proficient with Microsoft Office Products including Word, Excel, and Outlook ApplicationsHighly organized and schedule drivenFlexible with daily tasks · Ability to deal with stress, work under deadlines and maintain critical thinking skillsPossess strong interpersonal skills (to deal with co-workers, clients and patients), initiative, and good judgmentMust be detail orientedMust possess strong customer service skills (phone and in person)Proficient typing skillsQualifications & Experience:Must be a high school graduate - some college or healthcare technical school a plus1 - 2 years working in a front office environmentPrevious experience working in a healthcare setting is idealMotivated team player, good work attitude, proactive in nature, and requires minimal supervision