Job Title

Kforce has a client in Juno Beach, FL that is seeking a highly skilled, technical-minded Senior IT Business Systems Analyst to provide comprehensive services and support for our Corporate Business Units (CBUs) line of business applications. I.E., front and backend. nnSummary:nThis person will be responsible for acknowledging, evaluating, and resolving service tickets within SLA agreements. The IT Systems Analyst must have exemplary problem-solving skills needed to evaluate root cause issues and solve complex functional, configuration, and technical system issues. The role will interface with business users, requiring excellent communication, relationship management, and time management skills. It is preferred that candidates have a working knowledge with Service Now.nnKey Responsibilities:n Serve as the primary liaison between CBUs and IT, facilitating communication and supportn Support key applications working with vendors and the businessn Provide first-tier functional and technical support to end usersn Execute SQL scripts for data management and troubleshootingn Understand and analyze applications and environment logsn Administer Windows servers and support on-premises windows and RE Linux based applicationsn Assist with cloud solutions maintenance and migrationsn Analyze business processes and identify technology opportunities to reduce operational and licensing costn Design and implement IT solutions to meet customer needs and business goalsn Establish and manage effective customer relationships with system users and other IT technical team membersn Apply advanced analytical skills to decompose work into manageable value-based unitsn Respond to requests, identify conflicts, and make recommendationsn Devise or modify procedures to solve complex problems