Job Title

Black Desert Resort, located in the breathtaking landscape of Southern Utah, is an ultra-premium destination known for world-class accommodations, championship golf, curated dining experiences, and elevated guest service. The 20th Hole restaurant is a casual yet refined venue overlooking the red rocks of Ivins Utah, offering handcrafted cuisine and exceptional service in a vibrant, social atmosphere. Job Summary:The 20th Hole F&B Front of House Supervisor assists in managing day-to-day front-of-house operations at the 20th Hole restaurant, ensuring smooth service, team accountability, and guest satisfaction. This position provides leadership support during service periods, helps train and guide servers, hosts, and support staff, and steps in to assist with service during peak hours. The ideal candidate is a hands-on supervisor with excellent communication, a positive attitude, and a passion for hospitality.Job Specifications:Onsite: Black Desert Resort - 20th Hole RestaurantShift & Schedule Availability: Full-Time / Year-RoundPay Rate: $22 - $24/hour. This is the pay rate we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors, including experience and skill level.Why Join Us:Career Growth: Opportunities for professional development in restaurant and beverage operations leadership.Dynamic Work Environment:Be part of a luxury resort with a fast-paced and engagingfood & beverageteam.Comprehensive Benefits: Health insurance, 401K with company match, employee dining room, paid time off, exclusive resort discounts, and complimentary employee hotel stay program.Supervise daily front-of-house operations during assigned shifts, ensuring smooth and efficient serviceSupport, guide, and mentor hosts, servers, bussers, and food runners to maintain high service standardsAssist with team scheduling, breaks, and daily station assignmentsServe as the point of contact for guest service recovery and escalate issues to the GM as necessaryEnsure opening and closing duties are completed accurately and timelyMaintain a visible presence on the floor during service, assisting team members as neededMonitor cleanliness, safety, and presentation standards throughout the dining areasCollaborate with the kitchen and bar teams to ensure timely communication and food/beverage flowConduct side work and shift preparation, including reviewing reservations and special requestsUphold resort policies, Utah alcohol regulations, and safety proceduresTrain new team members and reinforce SOPs with existing staffOther duties as assigned2+ years of experience in a restaurant setting, with some leadership or supervisory experience preferredStrong understanding of front-of-house operations and guest service best practicesExcellent interpersonal, coaching, and problem-solving skillsExperience in POS systems, table management software, and cash handlingMust be at least 21 years of age with the ability to obtain and maintain a Utah Alcohol Server PermitAvailability to work a flexible schedule including evenings, weekends, and holidays#blackdesertresort