Job Title

CLERK II/ TYPING DISTINGUISHING FEATURES OF THE CLASS: This is a clerical position involving the independent performance of higher level clerical tasks. Employees of this class may exercise supervision or guidance over a small number of clerks and may train a small number of clerks in the procedures used for that section. General supervision is received from a higher level employee who is available to handle difficult technical or policy problems. Performs related work as required. TYPICAL WORK ACTIVITIES: + Prepares, types and maintains material such as correspondence or narrative reports using a personal computer; + Prepares and maintains alphabetical, numerical or personnel files; + Copies, sorts, distributes and files materials in a manual filing system; + Obtains and gives out information in documents, records and files; + Checks a variety of financial and statistical records and reports for accuracy and completeness; + Enters information onto standard forms such as payroll or production records, authorization, certification, etc.; + Answers routine questions by phone and in person; + Schedules meetings and assembles material; + May supervise or guide subordinates in the performance of their duties; + May train subordinates in the procedures and functions of the section. ENTRY LEVEL KNOWLEDGE, SKILLS AND ABILITIES: + Knowledge of office terminology, practices, procedures, routines and equipment; + Knowledge of business math and business English; + Knowledge of the techniques involved in record keeping and establishing and maintaining a filing system; + Knowledge of word processing; + Ability to use a personal computer; + Ability to conduct searches for information from various sources; + Ability to work with forms; + Ability to prepare reports from numerical and written data; + Ability to understand and carry out complex oral and written instructions; + Ability to express oneself clearly; + Ability to readily acquire familiarity with departmental organization, functions, laws and policies and + regulations; + Ability to deal with the public; + Ability to solve complex clerical problems. FULL PERFORMANCE KNOWLEDGE, SKILLS, AND ABILITIES : + All the Entry Level KSAu2019s PLUS + Knowledge of department policies and procedures. MINIMUM QUALIFICATIONS: High school diploma or Equivalent, AND + Associates degree in business management, secretarial science, office technology, or closely related field, AND one (1) year of full time clerical experience (or its part-time equivalent) which included entering data into a personal computer. OR + Three (3) years of full time clerical experience (or its part-time equivalent) which included entering data into a personal computer.