Job Title

Field Service Technician I Location OH, Columbus Department Field Support Employment Type Full Time Have you ever used the self-checkout in a Target, Walmart of Home Depot? Played the slots at a MGM Casino? Maybe you grabbed a drink from a vending machine or paid to park your car? If youu2019ve answered with a resounding u201cYESu201d, then youu2019ve done so with the aid of one of the 10 million devices installed by Crane Payment Innovations (CPI). We make the technology that powers your everyday life, enabling more than 4 billion transactions every week in more than 143 currencies worldwide. From cash and coins to cards and mobile, we keep the world of payments moving with smart validation devices and business management software. Headquartered in Malvern, PA, CPI is supported by: >2,000 global associates, 7 manufacturing sites, 12 corporate offices and a national field service organization. If you are interested in making a global impact, we are looking for a full-time Field Service Technician I to service the Columbus area with occasional travel to Cincinnati and Cleveland when needed. WHAT YOUu2019LL BE DOING The Field Service Technician is responsible for servicing, fixing, upgrading and performing preventative maintenance on various types of equipment such as coin & currency equipment, ATMu2019s, software and specialized office products located at client sites in Columbus. To guarantee ongoing success, you will work in coordination with branch sales and other service team members. Responsibilities and Duties: u00b7 Service, upgrade and perform preventative maintenance on company electromechanical equipment u00b7 Travel by vehicle, daily, to client sites (90%) with overnight travel as needed (10%) - Some long drive times are encountered depending on geographical territory covered u00b7 Work with branch employees to satisfy client needs u00b7 Address customer service requests within the specified contract response time u00b7 Extended Hours Coverage periods and u2018On-Callu2019 duty where applicable u00b7 Safeguard and maintain a balanced vehicle stock parts inventory u00b7 Upkeep and cleanliness of company issued vehicle including scheduled service intervals u00b7 Safeguarding of any company issued assets including tablet computer and mobile phone u00b7 All other duties as required WHO WE ARE LOOKING FOR Qualifications : + 1 + years of working in Technical/Field Service position or similar technical profession + Impeccable Integrity + Must be able to gain access to highly secured environments; Occupational licenses may be necessary to obtain depending on territory/accounts + Strong electromechanical aptitude + Excellent verbal and written communication skills, including a positive, customer-first attitude + Personable, approachable and able to work easily with others at all levels + Strong Attention to details - able to proof and prioritize your own work + Proficient in iOS, MS Office applications and Windows OS + Ability to set and track goals independently, initiate and follow through on assignments without coaching, and work proactively as a team player + Able to commit to and meet project deadlines Physical Requirements: u00b7 Available for periodic travel to our corporate office in Mt. Prospect, IL for training classes u00b7 Able to lift, push or carry a minimum of 50 pounds such as large money counting machines and parts in and out of client sites u00b7 The job requires kneeling, bending, twisting, lifting and squatting to service equipment on the ground up to 60% of the time u00b7 Hand and wrist dexterity needed to turn screwdrivers and place parts and equipment u00b7 Phone or desk work about 10% of the time doing computer work, bench repair work, parts stocking, tracking service calls and setting up appointments u00b7 Ability to stand for long periods up to 75% of the time while servicing some equipment Key Attributes for Success: u00b7 High energy level, comfortable performing multifaceted projects in conjunction with day-to-day activities u00b7 Strong influencing, analytical, and problem-solving skills, with the ability to multi-task in a fast-paced environment u00b7 Ability to establish credibility, make decisive decisions and support the organization's preferences and priorities u00b7 Results and people oriented with sound judgmentu2014ability to balance other business considerations u00b7 Team player u2013 able to work in a matrix organization u00b7 Excellent communication skills verbally and in writing WE ARE OFFERING u00b7 Competitive salaries - 25.00 to 27.00 per hour plus overtime u00b7 Technician Incentive Compensation Plan - paid Quarterly u00b7 Company provided vehicle, uniform, tools and training u00b7 Paid time off u00b7 Sick time off u00b7 Medical, dental, & vision insurance u00b7 Flexible spending accounts u00b7 Life insurance and disability benefits u00b7 401K with Company contribution u00b7 Community involvement Sound interesting? Come see why we areOneCPI (and Apply Today CPI is a part of Crane NXT Crane NXT is a premier industrial technology company that provides proprietary and trusted technology solutions to secure, detect, and authenticate what matters most to its customers. The company is a pioneer in advanced, proprietary micro-optics technology for securing physical products, and its sophisticated electronic equipment and associated software leverages proprietary core capabilities with detection and sensing technologies. Crane NXT has approximately 4,000 employees with global operations and manufacturing facilities in the United States, the United Kingdom, Mexico, Japan, Switzerland, Germany, Sweden, and Malta. For more information, visit . _Crane Payment Innovations is committed to hiring a diverse workforce. Applicants will receive consideration without regard to race, color, religion, sex, gender identity, sexual orientation, age, disability, military status, or national origin or any other characteristic protected under federal, state, or applicable local law._ #CPI #LI-DS1 #LI-REMOTE