Introduction At IBM Global Sales, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. Working across industries and geographies, youu2019ll partner with colleagues, clients, and partners to co-create solutions that drive digital transformation and lasting impact.Success in Global Sales is built on curiosity, empathy, and collaboration. Youu2019ll connect technical understanding with strong people skills, building trusted relationships and shaping solutions that improve business and society. With world-class onboarding, continuous learning, and a supportive culture, IBM offers the tools and opportunities to grow your career. Join us and be part of a global team thatu2019s passionate about driving innovation and making a difference. Your role and responsibilities Automation ArchitectThe Automation Architect is a deep technical expert across IBMu2019s automation platforms, serving as a trusted advisor to clients and partners. You guide customers through their most complex automation challenges like designing, cou2011creating, and operationalizing solutions that deliver measurable business value.What Youu2019ll Dou2022 Shape the clientu2019s endu2011tou2011end experience with IBM Automationu2014from visioning to architecture to operational adoption.u2022 Educate clients on platform capabilities and design automationu2011enabled solutions aligned to their business and technical strategies.u2022 Lead useu2011case definition, solution patterns, installation guidance, configuration best practices, and optimization support.u2022 Engage customers faceu2011tou2011face, demonstrating innovation and technical depth through workshops, prototypes, and proofs of technology.u2022 Collaborate across Client Engineering, Customer Success, Expert Labs, partners, and technical sellers to accelerate deal progression and ensure solution success.u2022 Identify ongoing opportunities to expand automation adoption and support longu2011term client strategy.u2022 Maintain strong awareness of industry trends and apply them to enterpriseu2011scale automation initiatives.SummaryThe Automation Architect blends the strategic design strengths of a Platform Technical Architect with the handsu2011on adoption leadership of a Customer Success Engineer, guiding clients through their automation journey from initial framing to realized business value. Required technical and professional expertise Deep technical expertise in automation software, platforms, containers, infrastructure, and business automation patterns.The ability to travel 3-4 days a week and meet directly with clients.Proven leadership guiding diverse technical teams across demand generation, solution design, deployment, and postu2011sales adoption.Strong collaboration, communication, and influence across matrixed organizations (typical deal sizes: $100K-$1M+).Consultative and Challengeru2011style selling experience, focused on leading clients to the right solution. Preferred technical and professional experience Expertise with multiple IBM Automation platforms and products - Application Development, Application Integration, Hashi Corp, Network Management, Identity and Access Management, Information Technology Automation/Observability, and/or Asset Lifecycle Management.Familiarity with enterprise architecture integration.Expertise in working directly face-to-face with information technology clients and progressing opportunities through a sales cycle from a technical sale perspective.Knowledge of fort facilitating workshops, proofs of experience, and design sessions.IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Job Title
Platform Technical Architect - Automation