Job Title

Summary These positions are located at the VA Southern Nevada Health Care System, in Las Vegas NV. The incumbent serves as a Business Administration Service (BAS) Supervisor in the Outpatient Primary Care and Specialty Clinics within the VA Southern Nevada Healthcare System. The incumbent will be located at the VAMC located at 6900 N. Pecos Rd, Las Vegas, NV. Responsibilities Major duties of this position will include, but are not limited to: Perform a wide variety of analytical and evaluative duties in Business Administration Service. Serve in a multifaceted capacity in support of the Chief, Business Administration Service. Responsible for demonstrating flexibility, integrity and accountability with a work ethic that emphasizes excellence and quality and builds customer confidence by professional dress and demeanor. Responsible for duties related to the supervision of all Business Administration Staff in the assigned areas of: Customer Service, Enrollment/Eligibility and Beneficiary Travel, Means Testing, Veterans' Identification Cards (VIC), Admissions/Discharges/Transfers, Emergency Department. Scheduling, Pre-registration, Insurance Card Buffer (ICB) Capture, Specialty Service Consult management, Electronic Wait List (EWL) management and Telephone management. Coordinate the leave of the MSAs, approving time and leave as appropriate and arranging for cross-coverage in order to provide adequate coverage across all administrative areas. Instruct employees in assigned tasks and job techniques. Conduct formal and informal on-the-job training and answers questions on procedures, policies, and directives. Identify training needs and finds ways to improve production or increase the quality of work within the assigned areas. Gives advice; counsel and direction to employees on both work and administrative matters. Hear and resolve minor complaints from employees: refers group grievances and more serious unresolved complaints to their supervisor, or Chief, Asst. Chief, of Business Administration Services. Work Schedule: TBD by Supervisor Telework: Not Available Virtual: This is not a virtual position. Position Description/PD#: 04320OA Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See