Job Title

Company Alaska Airlines The Team Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you. Role Summary The Senior Specialist Vendor Performance Management (VPM) is a subject matter expert in leading strategic supplier relationships and performance management at Alaska Airlines (AS). As an individual contributor, this role exercises considerable judgment to independently perform spend and operational performance analysis, facilitate performance reviews, develop storytelling and deliver briefings to leadership, build and maintain strong relationships with vendors and lessors to meet corporate objectives and improve performance. Key Duties + Own day-to-day vendor performance for assigned PBH, Tier 1, and select Tier 2 suppliers, including monitoring performance against contractual commitments, identifying issues, and driving timely follow-up and resolution with appropriate guidance from VPM leadership. + Serve as the primary working-level point of contact for assigned vendors, maintaining regular communication, coordinating information flow, and ensuring issues are clearly documented, tracked, and escalated as needed. + Identifies performance trends, risks, and opportunities by analyzing vendor data, utilization reports, and operational inputs, and proactively raise findings and recommendations to leadership. + Lead working-level vendor interactions, including preparation for meetings, coordination of agendas, follow-ups, and ownership of action item tracking to completion. + Partner with internal stakeholders (Supply Chain Management, Maintenance & Engineering, Legal, FP&A, Operations, etc.) to coordinate resolution of vendor performance and commercial issues, ensuring alignment and timely execution. + Facilitate leadership-level vendor engagements and QBRs by owning preparation of performance materials, scorecard inputs, and summaries, and by providing subject-matter input during discussions as appropriate. + Investigate vendor performance issues (e.g., service level gaps, quality concerns, billing discrepancies) and support resolution by compiling data, validating facts, and proposing recommended paths forward. + Validate, reconcile, and manage monthly utilization reports, invoices, credits, and claims related to PBH contracts and maintenance reserves, taking ownership of accuracy and timely escalation of discrepancies. + Track and manage vendor credits, escalation calculations, KPIs, and SLAs, ensuring visibility, documentation, and alignment with contractual terms. + Contribute to risk management and continuity planning by monitoring vendor performance, flagging emerging risks, and supporting mitigation actions. + Contribute to the development and improvement of VPM tools, templates, and processes, applying lessons learned to improve efficiency, consistency, and vendor outcomes. Job-Specific Experience, Education & Skills Required + 4 years of experience in vendor relationship management including quantitative analysis, continuous improvement, and project management experience; or related area. + Bacheloru2019s degree or an additional two years of relevant training/experience in lieu of this degree. + Excellent interpersonal, presentation and communication (e.g., verbal, written, and listening) skills. + Detailed oriented and highly organized, with ability to multi-task and work independently with limited guidance in a fast-paced environment. + Strong critical thinking, analytical, and problem-solving skills. + Proficiency with Microsoft Office applications (e.g., Word, Excel, PowerPoint, and Outlook). + High school diploma or equivalent. + Minimum age of 18. + Must be authorized to work in the U.S. Preferred + Preferred experience in strategic sourcing, procurement and/or material management at a major airline + Preferred experience in category management including developing category strategies to present to executive stakeholders. Job-Specific Leadership Expectations Embody our values to own safety, do the right thing, be caring and kind, and deliver performance. Salary Range $88,350 -- $132,550 / year Salary Details Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Hawaiian/Horizon employees. Alaska/Hawaiian/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate. Note: We donu2019t typically hire at the top of the range. Total Rewards _Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status._ + Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air + Comprehensive well-being programs including medical, dental and vision benefits + Generous 401k match program + Quarterly and annual bonus plans + Generous holiday and paid time off For more information about Alaska/Hawaiian/Horizon Total Rewards please visit our career site and view benefits. Regulatory Information Equal Employment Opportunity Policy Statement It is the policy of Alaska Airlines, Hawaiian Airlines and Horizon Air to comply with all applicable federal, state and local laws governing nondiscrimination in employment and to ensure equal opportunity in all terms, conditions, and benefits of employment or potential employment. We also prohibit discrimination and harassment against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. We have established an EEO Compliance Program under Section 503 of the Rehabilitation Act of 1973 (u201cSection 503u201d) and the Vietnam Era Veteranu2019s Readjustment Assistance Act of 1974 (u201cVEVRAAu201d). All applicants and employees are treated without regard to their race, color, religion, sex, national origin, disability or protected veteran status. In addition, we have established an audit and reporting system to allow for effective measurement of its equal employment opportunity activities. To implement this policy, we will: (1) Recruit, hire, train and promote qualified persons in all job titles, without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and any other legally protected categories; (2) Ensure that employment decisions are based only on valid job requirements; and (3) Ensure that all personnel actions and employment activities such as compensation, benefits, promotions, layoffs, return from layoff, Alaska Airlines, Hawaiian Airlines and Horizon Air sponsored programs, and tuition assistance will be administered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information and other legally protected categories. Employees and applicants for employment will not be subjected to harassment, intimidation, threats, coercion or discrimination because they have engaged or may engage in (1) filing a complaint, (2) opposing any act or practice made unlawful by, or exercising any other right protected by, any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA, or (3) assisting or participating in any investigation, compliance evaluation, hearing, or any other activity related to the administration of any Federal, State or local law requiring equal opportunity, including Section 503 and the equal opportunity provisions of VEVRAA. Government Contractor & Department of Transportation (DOT) Regulations Alaska Airlines, Hawaiian Airlines & Horizon Air are regulated by the Department of Transportation (DOT u2013 regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Hawaiian Airlines/Horizon Air and any employment offer will be withdrawn. Apply by 7:00 PM Pacific Time on 3/6/2026 FLSA Status Exempt Employment Type Full-Time Regular/Temporary Regular Location Honolulu L: #LI-B Job Locations _USA-HI-Honolulu_ Requisition ID _2026-18297_ Category _Corporate & Operations_