Job Title

City Sanctuary Facility Residential AideResidential Aides provide ongoing support to all onsite services. The Residential Aides assist with guests' basic needs and will work in conjunction with the case management team to monitor and provide appropriate basic services to pensation & Benefits:Estimated Starting Salary Range for City Sanctuary Facility Residential Aide: $ 19.23Pay commensurate with experience.Full time benefits include Medical, Dental, Vision, 401K and other possible benefits as provided.Benefits are subject to change with or without notice. City Sanctuary Facility Residential Aide Responsibilities Include: Document all families, staff and visitors entering and exiting the facility; complete census forms, report all incidents, and log all events Facilitate resident new admissions and move outs Generate and submit nightly rosters and file all documentation relating to shift coverage Provide a professional greeting to all visitors and callers. Ensure the lobby and front of the building are always cleared Prevent loitering in all areas within and surrounding the building in conjunction with security Assist with fire drills/emergency evacuations Assist custodial and security staff with the maintenance and security of the facility Distribute mail to families Facilitate room check and hourly rounds Facilitate the food distribution process including receiving food delivery Implement all programmatic needs as necessary and outlined by the Site and Social Services Directors. Performs other job-related duties as assignedCity Sanctuary Facility Residential Aide Experience, Education, Skills, Abilities requested: High school diploma or equivalent or the equivalent combination of education and experience. 1 to 2 years of progressively work experience in a housing or shelter program, services, and operations. Must have direct client services experience. Spanish/English bilingual fluency required Strong customer services background Problem solving skills Must be organized as well as, have excellent verbal, communication skills and the ability to work collaboratively with families Able to prioritize and be accountable for timeliness to complete projects in a timely manner Possess sensitivity to the service population's cultural and socio-economic characteristics. Ability to organize, multitask and prioritize duties and responsibilities efficiently Past applicable job experience may include, but is not limited to: City Refuge Residential Assistant, Civic Sanctuary Housing Support Staff, or Metropolitan Safehouse Residence Attendant. Must pass pre-employment qualifications of Cherokee Federal High school diploma or equivalent or the equivalent combination of education and experience. 1 to 2 years of progressively work experience in a housing or shelter program, services, and operations. Must have direct client services experience. Spanish/English bilingual fluency required Strong customer services background Problem solving skills Must be organized as well as, have excellent verbal, communication skills and the ability to work collaboratively with families Able to prioritize and be accountable for timeliness to complete projects in a timely manner Possess sensitivity to the service population's cultural and socio-economic characteristics. Ability to organize, multitask and prioritize duties and responsibilities efficiently Past applicable job experience may include, but is not limited to: City Refuge Residential Assistant, Civic Sanctuary Housing Support Staff, or Metropolitan Safehouse Residence Attendant. Must pass pre-employment qualifications of Cherokee FederalCompany Information:Cherokee Nation Management & Consulting (CNMC) is a part of Cherokee Federal - the division of tribally owned federal contracting companies owned by Cherokee Natio