Job Title

You Belong Here.At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.FTE: 1.0 Shift: Day, Schedule: Friday - Monday, 7:00am - 5:30pmPosition SummaryThe Imaging Services Representative is an incredible opportunity at MultiCare, responsible for the receiving of patients into imaging,coordination, and/or facilitation of patients through their imaging experience. You will use your excellent communication and interpersonal skills, strong organizational abilities and attention to detail and work with your team to ensure the most comprehensive and compassionate imaging care for patients.ResponsibilitiesGreets and assists patients, families, and healthcare providers in person and over the phone handling sensitive information with discretion and adherence with confidentiality standards.Confirms and or updates imaging appointments and provides information regarding imaging procedures to ensure optimal utilization of imaging resources. May schedule or register patients, location specificObtains prior imaging and reportsLiaises with radiologists, technologists, and other healthcare professionals to facilitate smooth imaging servicesMay assist technologists in moving patients from carts and wheelchairs to x-ray tables, transports patient's intra-facilityMay assist technologists during procedures, assisting in the positioning of a patient, cleaning room, stocking of suppliesAssists technologists in researching questions/concerns from physicians' offices, reviewing relevant information and documentsProvides administrative support such as data entry and managing correspondenceRequirementsHigh school diploma or equivalent; associate degree or related certification preferredPrevious experience in a medical office or customer service role using computer systems and software, including electronicmedical records (EMR) systems, particularly within radiology or imaging services preferredAbout Rockwood ClinicMultiCare Rockwood Clinic is one of the region's largest outpatient diagnostic and treatment centers, serving communities across eastern Washington, northern Idaho and western Montana. With more than 350 physicians and providers across 50 specialties and multiple primary and urgent care locations, Rockwood delivers more than 160,000 patient visits annually. This diverse and growing outpatient network offers a wide range of meaningful career opportunities.About the Spokane CommunitySpokane, in eastern Washington along the Spokane River and near the Selkirk Mountains, offers a vibrant city experience with endless access to outdoor adventure. Residents enjoy lakes, rivers, ski resorts, golf courses, wineries, and nearby national parks, combined with a thriving arts and culture scene. Spokane delivers the perfect balance of city living and Pacific Northwest recreation year-round.Why MultiCare?Rooted in the local community - Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 yearsGrowth and education - Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in your futureWell-being and support - Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared for at work and in lifeLiving our values - Respect, integrity, kindness and collaboration guide how we care for patients, communities and each otherBelonging for all - Employee Resource Groups, inclusion initiatives and outreach programs support a workplace where