EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we’re driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information — when, where and how people need it. We’re seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help make an impact.Hands-on, customer service driven, creative thinker and problem solver responsible for providing and maintaining a safe world-class facility inside and out. Oversee facilities operational processes, including maintenance and cleaning functions as well as customer and departmental support. Propose and implement process and health and safety improvements, ensuring efficient and effective operations that comply with all state and federal laws, standards, guidelines, and protocols.This is an onsite role in Contoocook, NHDeliver a safe, clean, secure, and organized facility, ensuring equipment is maintained, grounds are well kept, and operational throughout the yearIdentify and resolve maintenance, cleaning, safety, and security issuesRespond to and address all customer requests in a courteous and timely mannerManage the inventory and purchase process of facility items, including cleaning and kitchenette suppliesMaintain open communication with representatives of commonly used vendors and contractors scheduling and overseeing their services as needed, ensuring service level agreements are being metIdentify areas of continuous improvement, update existing, and create new processes, including storage optimizationImplement safety remediations reported by the Safety Committee auditors and oneself, ensuring alignment with OSHA standards and other governing guidelines are followedMaintain a secure site by managing the building security systemsAct as the primary emergency contact, maintaining 24/7 availability, coordinating the resolution of emergency issues quickly and effectivelySupport Facilities Leadership with onsite projectsYour TeamYou’ll be welcomed as a member of the GOBI Facilities team—a close-knit group of 3 people—as well as part of the broader Facilities Operations and Finance team. Our team is made up of individuals with diverse skill sets who thrive on collaboration, using data-driven insights to make decisions, tackle challenges, and turn them into successes.While we pride ourselves on being professional, humble, and lighthearted, we take our work seriously, fostering a supportive environment focused on excellence in customer service and continuous improvement.7+ years of experience in facility maintenance and operationsWorking knowledge of Microsoft 365 (Outlook, Word, Excel, PowerPoint, etc.)Must have a valid driver's license and be able to drive company vehiclesAbility to work independently with minimal supervisionUnderstanding and experience with OSHA guidelines and requirementsWhat sets you apartAbility to email, text, and effectively use applications via company-issued smartphoneAbility to operate a powered industrial truck and hydraulic liftOSHA-30 Hour General Construction CertificationPhysical RequirementsAbility to stand for long periods of time and lift and carry 50 poundsAbility to bend, stretch, crawl, work in tight spaces, climb ladders, and work from heightsUSD $53,425.00 - USD $76,320.00 /Yr.
Job Title
Facilities Manager