Job Title

SummaryThe Matter Information Analyst, in collaboration with and in support of the firm's strategic initiatives, interacts with business stakeholders and subject matter experts to understand their business problems and needs. Analyzes, documents, and communicates business and/or system requirements. Works at the intersection of business and technology, representing business requirements during the design and modification of IT systems. Supports project management efforts, manages datasets, and performs reporting. Supports a variety of accounting projects and/or functions managed within the Billing department.Locationu00a0This position can sit in any of our U.S. offices and offers a hybrid work schedule.Responsibilitiesu00a0 u00a0 u00a0 u00a0u00a0Interacts with project stakeholders to understand business problems and define solution requirements.Performs all aspects of matter and rate set-ups, with in-depth knowledge of industry best practices, supporting daily operations and functions.Analyzes business process and support systems. Develops business cases, builds metrics and performs reporting.Documents and communicates functional and system requirements. Build process-flow diagrams.Supports project management and reporting efforts. Liaises with project participants and follows up routinely to ensure effective communication and completion of terfaces with IT and various departments to support execution of cross-functional project requirements.Performs system testing and requirements validation.Provides training to attorneys and staff as needed.Applies best practices for effective communication and problem solving.Other duties as assigned.u00a0Desired Skillsu00a0Must have strong analytical skills and be comfortable summarizing and communicating project scope and execution. Must have strong attention to detail and be proficient in Microsoft Office. Microsoft Excel skills must be advanced, including use of Lookup and PivotTable functions. Must be an organized self-starter with the ability to handle many projects at one time and meet multiple concurrent deadlines. Knowledge of law firm billing and eBilling.Minimum Educationu00a0High School or GED.u00a0Preferred EducationBachelor's degree in Business Administration, Accounting, Finance, or Business Process Management from an accredited institution preferred.u00a0Minimum Years of Experience3 years' prior experience in legal e-billing, in law firm administration roles, or comparable professional service oriented hourly billing, or formal training/certifications in legal back-office operations.Essential Job ExpectationsWhile the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to:Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties.Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner.Provide timely, accurate, and quality work product.Successfully meet deadlines, expectations, and perform work duties as required.Foster positive work ply with all firm policies and practices.Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed.Ability to work under pressure and manage competing demands in a fast-paced env