Job Title

Nevada State Bank, a division of Zions Bancorporation, N.A., was founded on Dec. 9, 1959 by 12 businessmen full of Nevadau2019s pioneering spirit. As a full-service bank, we offer a complete range of consumer (, private (, and business banking ( services. Our colleagues regularly volunteer in their communities and have been dedicated to helping make Nevada a better place to live for more than 60 years. By embracing the banku2019s Core Values of extraordinary service, adaptability, teamwork, communication, development, accountability, community, and respectu2014we have built a culture of service and engagement. NSB has a commitment to career development through tuition reimbursement and continuous learning opportunities, in addition to other competitive benefit offerings. We offer medical benefits on day one, 401k matching, and paid holidays. With a strong belief in diversity, equity, and inclusion, NSB offers several colleague-led diversity forums with the intent to ensure representation and cultural sharing among our colleagues. At Nevada State Bank, we truly believe that it matters WHO you work with. We are now accepting applications for a Teller Supervisor (Client Service Associate Lead) to join our Service Staff team. The hub branch for this position is our Bridger branch. Branch hours are Monday through Friday. Essential Functions: u00b7 Leads the daily activities of client service associates. u00b7 Coach and counsel branch staff to improve customer service, sales and operational skills by providing on-the-job training. u00b7 Help develop action plans to meet individual and branch goals. u00b7 Ensure the branch provides quality service while protecting against loss. u00b7 Maintain advanced knowledge of branch operations. u00b7 If needed, supervise branch activities in the absence of, or in conjunction with branch management team. u00b7 Expand client base through successful selling and coaching techniques including lending applications, cross-selling of bank services and products and assisting clients in every area of banking. u00b7 If needed, be responsible for processing cash transactions and other customer service duties within the branch. u00b7 Perform other duties as assigned. Qualifications: + 2+ years banking, cashiering, customer service, balancing, other related experience, or successful completion of company approved training. + Advanced knowledge of cashiering, balancing, debits, credits, bank products and/or banking. + Working knowledge of math. + Must have solid balancing and customer service skills. + Ability to cross-sell bank products based on clients needs. + Driving is an essential function of this role and as such, employees must have a valid driver's license and good driving record. + High School diploma or equivalent. Benefits: u00b7 Medical, Dental and Vision Insurance - START DAY ONE u00b7 Life and Disability Insurance, Paid Parental Leave and Adoption Assistance u00b7 Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts u00b7 Paid Training, Paid Time Off (PTO) and 13 Paid Holidays, (includes Nevada Day & Family Day) u00b7 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience u00b7 Mental health benefits including coaching and therapy sessions u00b7 Tuition Reimbursement for qualifying employees u00b7 Employee Ambassador preferred banking products Pay range (depending on experience): $21.50 - $24.00/hour Req ID: 069708Equal Opportunity Employer It is the policy of this corporation to provide equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, veteran status, sexual orientation, gender identity and expression or any other characteristic protected by applicable law. This policy is established and administered in accordance with all applicable federal, state, and local laws. If you are an individual with disabilities who needs accommodation, or you are having difficulty using our website to apply for employment, please contact us at (801) 844-7628, Mon.-Fri. between 9 a.m. - 5 p.m. MST. Click here to view applicable Federal, State and/or local employment law posters.