Job Title

Description Operations Specialist u2013 Law Firm (Social Security Disability Practice) Salary: $80,000u2013$100,000 (mid to lower tenure range) Location: Farmers Branch, Dallas TX (onsite, limited travel) Department: Operations About the Firm A high volume nationwide Social Security Disability (SSD) practice with offices across the U.S. delivering 90% of operations through outsourced teams, including an overseas call center workforce. The organization employs 500u2013600 individuals and is scaling rapidly. This role exists to support continued growth and relieve a maxed out Operations Manager while strengthening systems, communication, and execution across departments. Role Overview The Operations Specialist serves as a cornerstone of the firmu2019s day to day functionu2014supporting leadership, coordinating with internal teams, building strong relationships with outsourced partners, and ensuring operational efficiency across a large, multi location SSD practice. This position works closely with ownership and senior leadership, supporting both strategic initiatives and daily operational needs, including mailroom oversight, process improvements, and cross team communication. Legal experience is not required. A fresh, non legal perspective is valued. The firm is seeking a high energy, flexible, organized professional who is not u201ctoo goodu201d for the work and brings strong communication skills, directness, and a willingness to learn SSD subject matter. Key Responsibilities Essential Functions Support operational leadership with daily workflow, coordination, and execution. Serve as a key liaison between the firm, clients, attorneys, government agencies (SSA, etc.), and outsourced teams. Maintain strong relationships with overseas teams, ensuring alignment, accountability, and efficient communication. Assist with onboarding, process updates, and system improvements across a nationwide practice. Oversee and support administrative functions, including mailroom processes. Monitor operational performance , while helping to enhance efficiency. Ensure punctuality, follow through, and consistency across operations. Represent the firmu2019s direct, fast moving, old school culture with professionalism and reliability. Other Responsibilities Support special projects for ownership and senior leadership. Help drive culture, communication, and standards within the firm. Engage directly with internal and external stakeholders as operational needs arise. Provide troubleshooting, problem solving, and process level support across departments. Skills & Attributes High energy, strong work ethic, and grounded professionalism. Organized, punctual, direct communicator. Able to take direction while working independently and knowing what shouldu2014and should notu2014be said. Comfortable engaging with overseas teams. Flexible, open minded, willing to learn the SSD space. Strong minded and capable of handling tough conversations. Respectful communicator who earns trust quickly. Requirements Bacheloru2019s degree preferred but not required. Open to early career candidates with the right mindset and energy. Experience in operations, office management, or similar roles a plus. Strong performance history, reliability, and stabilityu2014excessive job hopping is a red flag. No case management duties; not a legal support role. Can be an attorney, but personality and operational mindset outweigh credentials. Robert Half is the worldu2019s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ( and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. u00a9 2025 Robert Half. Robert Half is not a law firm and does not provide legal representation. Robert Half project lawyers do not constitute a law firm among themselves. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking u201cApply Now,u201d youu2019re agreeing to Robert Halfu2019s Terms of Use ( and Privacy Notice (.