Job Title

Medical Branch Coordinator ? Columbus, OH ? $19 per hour ? Mondayu2013Friday 9:00 AM u2013 5:00 PM ? Temporary Assignment Kelly is partnering with a healthcare organization in Columbus, OH to hire a Medical Branch Coordinator . In this role, you will serve as a key point of contact for patients and caregivers, helping coordinate equipment needs, answer questions, and ensure a supportive experience throughout the patient journey. About the Role If you believe healthcare should feel human, this role puts you right at the center of that mission. Branch Coordinators often serve as the first and most consistent point of contact for patients and their caregivers. Whether in person or over the phone, youu2019ll provide responsive service and help coordinate essential equipment and services that support patient recovery and care. Key Responsibilities u2022 Serve as the first point of contact for patients visiting the branch, creating a welcoming and supportive environment u2022 Answer inbound calls, provide information, and resolve common patient questions or concerns u2022 Coordinate with the branch team to support timely equipment delivery for patient needs u2022 Work closely with sales teams and referral sources to gather documentation and secure health plan authorizations u2022 Ensure compliance with insurance guidelines and documentation requirements u2022 Review patient accounts to help maximize health plan benefits and accelerate access to equipment u2022 Follow up with patients to confirm satisfaction and address any additional needs u2022 Support branch operations and assist with additional responsibilities as assigned What Weu2019re Looking For u2022 High school diploma or equivalent u2022 At least 1u20132 years of experience in an office environment, healthcare setting, or call center u2022 Strong customer service and communication skills u2022 Experience using multi-line phone systems u2022 Intermediate computer skills and ability to manage multiple systems u2022 Dependable, adaptable, and eager to learn u2022 Strong time management and organizational skills This role is performed in an office setting with moderate noise levels and typical office equipment use. The position requires frequent sitting, standing, walking, and computer use. Occasionally lifting or moving items up to 40 pounds may be required. As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community. Get a complete career fit with Kelly u00ae . Youu2019re looking to keep your career moving onward and upward, and weu2019re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career. About Kelly Work changes everything. And at Kelly, weu2019re obsessed with where it can take you. To us, itu2019s about more than simply accepting your next job opportunity. Itu2019s the fuel that powers every next step of your life. Itu2019s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your lifeu2014just ask the 300,000 people we employ each year. Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of Californiau2019s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kellyu2019s Human Resource Knowledge Center. Kelly complies with the requirements of Californiau2019s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.